Bath & Beyond Pet Salon

"So happy I found them. My dog got into something and need a heve her cleaned up, and trimmed. They did such an amazing job. Thank you and I am happy to go back and support them."

"I absolutely adore this place. The staff here has consistently gone above and beyond for my three large pups. We have been loyal customers for 5 years and have never had any complaints. Whenever we arrive at the salon, Floof gets so excited that he runs over me just to get out of the car and reach the door, while Lady howls with excitement. It's truly heartwarming to see how happy they are to visit this place. I highly recommend supporting this fantastic business. They recently made a mistake, but thankfully everyone involved, including the fur baby safe and sound. It's important to note that no staff member would ever intentionally put our beloved pets in harm's way. The staff here is warm, caring, and treats our fur babies as if they were their own. I have complete trust in them, and I'm sure you will too."

"Do not take your dog here if you love them. They lost someone's dog and didn't contact them until 45min later. The dog is still missing and the owner does not want to cooperate and hangs up. Someone else also commented the same happened to them but they were there to chase their dog thankfully. Dog owners beware."

"If your dog gets anxious at the groomers to do not take them here. The receptionist Barb is so rude and disrespectful. ** My reply to the owners post Since the owner can’t call me I guess so I’ll write my response here(: First off there’s a thing called communication, you may want to do your research and see what that means. First, I did not “sneak in” my dog. I made my appointment with Zen and have been doing so for over a year since our last groomer left. She also was a new hire and was able to groom other anxious dogs and made sure to tell us that she could handle him. So when I got the first appointment THAT WAS MADE BY BARB, she should’ve said something to me but she did not! She’s spoke with me and my husband multiple times and never told us that our dog was not allowed. Also, Barb saw my dog back almost A YEAR AGO when we came back with Zen and she NEVER told my husband that our dog was not allowed to get groomed with Zen. Zen was also clearly not aware of the situation and your organization’s lack of communication was apparent. I guess I also treat people in the manner they treat me because who rudely says to a customer who is paying money to your business/ workers“ I thought I told you he couldn’t come back here” in an aggressive way. So she was the one who started this, I didn’t so of course I stuck up for my dog and I. Such a lovely way to treat paying clients. Maybe you should start communicating with your staff more."

"We absolutely love this place. We are extremely picky pet parents and don’t trust the care of ours to just anyone. A Great groomer is just as Important as your Vet and good diet to the health of your pet. Ours hates the car ride but loves it once he is there. We also love the fact that he is treated like he is one of theirs and he is allowed to play with their dogs while he waits to be groomed and then again while he waits for us to pick him up. If we could give more than 5stars we sure would."