PetSmart
About the Business
PetSmart is a well-known pet store located at 9749 East Washington Street in Indianapolis, Indiana, United States. This store is a one-stop shop for all your pet needs, offering a wide range of products including food, toys, accessories, and grooming supplies for dogs, cats, birds, fish, and small animals. With knowledgeable staff members ready to assist you, PetSmart provides a friendly and welcoming environment for both pets and pet owners. Whether you're looking to spoil your furry friend with a new toy or seeking expert advice on pet care, PetSmart has everything you need to keep your pet happy and healthy.
Photos
Location & Phone number
9749 E Washington St, Indianapolis, IN 46229, United States
Hours open
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Reviews
"This is by far the worst grooming facility I’ve ever been to. My dog gets treated horribly. I got an extra charge for brushing which is fine but then when I pick up my dog I am aware of it. Additional charge of $10 for handling the dog. I was told that they couldn’t finish her nails even though they had her for 3 1/2 hours. The last time I brought my dog to this place she got fleas. Luckily she’s treated the girls working in there look like they’re incapable of doing the job and they’re not very nice at all. $107 for a simple brushing bath and nails shouldn’t be that hard. Petsmart is the worst."
"Everything a pet needs is at PetSmart. And adoption service is very friendly & simply fast."
"They love their new home and all the fish are getting along so well"
"When I come in and register Fox I like the way she feels on him to make sure he's okay I like the questions that she asks about his health and the beautiful personality"
"I do not want to make a blanket comment about all PetSmart employees, but rather company policies - specifically for this location. I purchased a bearded dragon on January 24, 2023. For the (almost) one month our family took care of him he experienced seizures, lethargy, lack of appetite - all symptoms of ADV. When I went in for a second time to ask for help the manager just handed me some powder called “critical care” without having the courtesy to share instructions for use. The lack of sympathy was heartbreaking considering we struggled for a straight month to keep Milo alive. Rather, “the company has a two week return policy and there is nothing we can do”. Based on light research about bearded dragons, we believe that further testing needed to be done before placing this beardy in the tank with the two other bearded dragons that were at the location. If he did have this virus, it could have easily affected the other dragons in the tank. He was so sick and I cannot imagine what he was going through for one month. He must have been in so much pain - he was just a baby. This whole experience was gut wrenching and I am not sure I will allow myself to purchase from PetSmart again."
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