Sallie Mae

"Worst lender in history. No compassion or understanding. When I called to make acceptable atrangements, we set up a plan, but then they decided they wanted to cancel it because they can. Honest advice: use any other private company, government lending agency or bank for educational help. They don't care about the customer at all. It's all about how much money they can extract. I constantly tell everyone I know how awful they are and I'm really hoping it ruins them since I work with lots of students attending a major university. If I ever had the money, I would buy this company and shut it down immediately for all the stress and suicides they cause."

"Sallie Mae: "I could lower your monthly payment to $50, but if you can't pay $69 then you can't pay $50 so there's no point to lowering your payment." ... Student: "What are my other options?" Sallie Mae: "There is a 15 day window to apply for forebearance and this is day 16 so there's nothing we can do for you." Student: "But I'm unemployed and can't afford the payments." Sallie Mae: "There's nothing we can do. Call us when your situation improves." Literally among the scum of the earth. No one uses them by choice: avoid if at all possible."

"If you are looking for loans to get through college, do yourself a favor and DO NOT get loans through this place. Will not try and help you and come up with a plan once you graduate. Horrible people- management is disgusting. They are not nice and not accommodating people. Whatever you do- go somewhere else. Not worth it in the end I promise you. Look at the awful reviews from other people. Not the only person with this experience."

"I agree this place is run by crooks and I would like to give it a 0 star review as well. I requested forbearance for a single month due to some family health issues/hospital bills and they require a $50 promise payment to apply the forbearance. Then the next month I was looking for my auto pay to pull the next payment from my account, which usually doesn't post on my bank account for a few days. It was all too convenient that I finally received an email with my billing statement three days after my normal due date stating I was assessed a late fee for missing my payment. When I call to complain, they state that my forbearance term ended exactly one day after my normal due date which somehow cancels my auto pay for that payment and causes the late fee. I am seriously done with this joke of a student loan provider."

"BEWARE- if I could give no stars I would. My only school loan financed through Sallie Mae was less than pleasant. I had taken out a $10,000 loan as a freshman. I had tried to work down or at least keep the interest at bay with a monthly payment WHILE in school. I was forced to have a cosigner even with good credit at the time due to my age. Coupled with the good credit of the cosigner- I was STILL given almost a 10% interest rate. It was just criminal. My monthly payments were just eaten by interest, god forbid you wait to defer your loan until after graduation. My loan amount started to climb drastically until my cosigner began to help me fight the interest. There is absolutely no way I would have stayed with your company to pay off the loan in its entirety. That 10% interest wasn't reasonable in any way nor did it give myself the chance to pay down the loan without it climbing to almost $12,000. It would've been more worthwhile to light a $20 bill on fire than to give it to you to disappear within the confines of the interest applied every month. I highly recommend you revisit your business model if you're wanting students/graduates to stay with Sallie Mae to pay off their loans in full. Sallie Mae is just criminal and takes full advantage of the student and their financial state. Go to another company like SOFI- save your time and money"