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Jim Massey's Cleaners Pratts Mill
2096 Alabama 14, Prattville, Alabama, United States
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About the Jim Massey's Cleaners Pratts Mill
Jim Massey's Cleaners Pratts Mill is a renowned laundry institution located at 2096 Alabama 14 in Prattville, Alabama, United States. With a commitment to providing top-notch cleaning services, this establishment is a trusted name in the community. Whether you need your clothes professionally laundered, dry cleaned, or pressed, Jim Massey's Cleaners Pratts Mill has got you covered. Their experienced staff and state-of-the-art equipment ensure that your garments receive the best care possible. Visit them today and experience the difference for yourself.
Photos of Jim Massey's Cleaners Pratts Mill
2096 AL-14, Prattville, AL 36066, United States
Opening hours of Jim Massey's Cleaners Pratts Mill
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Jim Massey's Cleaners Pratts Mill
"Original Post: 1 Star- I’m disheartened to give a negative review, but I feel I’ve given this company ample time to correct the situation. They have lost a pair of suit pants of my husbands and then when we submitted a claim per the local store clerk, they are claiming to not be negligent. We picked up 6 items and 2 were not ours. We brought back 2, retrieved 1 and still missing another. How can they not be negligent?? I would recommend to find another cleaner. This place was recommended many times to me by local patrons. I am not local and only here 10 months, so maybe they don’t care enough since an established relationship will not be long term. Who knows. All in all, super disappointed and wouldn’t recommend any military family to use them. ***If this is properly handled, I will update. At time of posting, it is not handled.*** Updated Post as of 12/11/2023: 3 Star- 40 minutes after I made the google review, I received a call that they spoke with Jim Massey and they’ll give me the ‘benefit of the doubt’ and pay the claim amount. I’m thankful that we finally have this situation behind us and that I can go about my life. In total, it took 2 months from the point they were aware they lost our garments and gave us someone else’s that it was rectified. 5 Star: For clean items we did receive back. 1 Star: Misplaced, Lost item and poor customer service. Gave updated average of 3."
"Best of the best! Friendly staff and very knowledgeable about the services they provide."
"Great business!!"
"In town for a few days and needed to have a few pieces of clothes dry cleaned. This place did an excellent job. The clerk was very friendly too."
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