Craig's Carpet Tile Grout Cleaning 801 41st Street Ensley, Fairfield, AL 35064

"Great Experience! Friendly Technicians! Very Professional! Would recommend to friends and family!"

"Horrible! They "cleaned" our tile floors and carpets. The tiles had a dull film over them. I called to complain. They sent their sons back out and it was left with another dull film. I had a party scheduled 3 days later. I and my housekeeper spent many hours trying to get the film off. Mr Craig, who never set foot in my house! kept telling me that I had a seal on my floors that was removed and that was how my floors were suppose to look! I was on my hands and knees for 3 days trying everything to get the dull finish off. They scratched my bathroom floor tiles, the carpets were wet for 2 days and now look worse than they did before. They kitchen had the film on it for 3 days also. Mr Craig said he would refund some of my money....that he was going to be a "man of his word". It had been 6 months and NO refund. His wife, Danielle would not answer phone calls or texts. This is a rip off company. Do not use! They also do not honor their coupons! Should have posted this earlier but wanted to give them time to give me a refund. Horrible, horrible, horrible experience!!!"

"DO NOT USE CRAIGS CARPET CLEANING. They ruined my couches. They cleaned my couch, love seat, chair and ottoman and by the end of the night they had a rough textured feeling and reeked of mildew. They promised us a full refund then would not return our calls, or even pick up our phone. We had to buy new couches. Their excuse for not giving a refund is they did not have the money to return."