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Jaguar Cleaners
6405 Cottage Hill Road, Mobile, Alabama, United States
About the Jaguar Cleaners
Jaguar Cleaners is a trusted laundry institution located at 6405 Cottage Hill Road in Mobile, Alabama. With years of experience in the industry, we provide top-notch laundry services to our customers. Our team of dedicated professionals ensures that your clothes are cleaned and handled with the utmost care and attention to detail. Whether you need dry cleaning, wash and fold, or alterations, Jaguar Cleaners is your go-to destination for all your laundry needs. Visit us today and experience the difference that our quality service can make in keeping your clothes looking fresh and clean.
Photos of Jaguar Cleaners
6405 Cottage Hill Rd, Mobile, AL 36695, United States
Opening hours of Jaguar Cleaners
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 19:00
Sunday:
Day off
Reviews of Jaguar Cleaners
"The older woman (Kimberly Grimes) and the younger one who work at the cottage hill location were extremely rude the moment my husband walked in the door to return his rental tux, my husband isn't a confrontational person so he came and told me what was going on and that there was a 30$ late fee. I walked in to pay it but was met with extremely rude demanding behavior for asking a question, since we didn't hear about the return time and we were a hour late and instead of handling the situation with grace I got immaturity, (we own affordable car tires in Theodore, and I personal deal with the public on a daily along with handling discrepancies with customers) I than made the decision since I couldn't receive a ounce of respect from neither employee that I was cancelling the card and NOT paying the late fee and will NO LONGER Do business with this company after the way my husband and I was treated over a misunderstanding. Behavior like that doesn't need to be handling with the public directly. Wish I would have gotten the other girls name as she was the one who rudely disrespected me before opening my mouth, but good luck getting the money after that behavior. circumstances definitely would have been different if the employees handled the situation like I was a pay customer."
"They forgot to put pieces to my suit in the bag and charged me for the missing pieces, shirt also had stains on it"
"They did a great job on cleaning my clothes. The tuxedos were a great price, but the elastic in them seemed worn out"
"Very aggravating! I've been using their free pickup for a while now and, until now, it's been spotty. However, do you see the bag that is pictured below? That bag has been on my door for 3 weeks SOLID! They have texted me asking me if I DON'T want them to come by and pick up my bag. This is a basic flaw of their pickup service. You have to text "NO" if you DON'T want them to come by and get your bag. It needs to be where you have to say "Yes" for them to come by. Anyway, after 2 weeks, I decided to call them up about it. Which is problem #2. You cannot get directly to the store. I went on the "phone menu merry-go-round" and finally just pushed any button to get someone. After over 5 minutes, I finally talked to this lady who I told the problem. She was very understanding and said that she would send an email to the OWNER for them to call me. I left my number, a week later, NOTHING. The bag is still on my door. I am going to go ahead and take my stuff to Master's Cleaners from now on."
"Do not use this business for dry cleaning of couch cushion covers unless you want to get stains and pen marks and be told you did it and to pay $40 for it. Most unprofessional business I've ever been to. No apologies, no offer of refund, no store credit, nothing."
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