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Two Maids
12 Office Park, Trussville, Alabama, United States
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About the Two Maids
Two Maids, located at 12 Office Park in Trussville, Alabama, is a professional cleaning service that takes the hassle out of keeping your home clean. With a focus on making a difference in people's daily lives, Two Maids helps busy families maintain beautiful, healthy homes by taking care of the chores that often get neglected. Our friendly, professionally trained employees are background checked, bonded, and insured to provide you with peace of mind.
With over 15 years of experience, Two Maids is a multi-award-winning company that currently serves over 500 customers each day across the country. We prioritize our customers' needs, allowing them to focus on what matters most to them while we handle the cleaning. Our performance-based approach to compensation ensures that our employees deliver excellent service, as your rating after each cleaning determines their pay.
Don't let cleaning take up your valuable time - let Two Maids do the dirty work for you. Schedule a cleaning with us today and enjoy a brighter, cleaner home without the stress.
Photos of Two Maids
12 Office Park, Trussville, AL 35173, United States
Opening hours of Two Maids
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Two Maids
"Always on time! Very professional! Great cleaning service! I have been using them for years and I'm very satisfied with the service"
"Terrible quality and service. My wife is a stroke survivor, and this year has put a lot of stress on her, so I called Two Maids and a Mop to have them deep clean our guest suite for the holidays to take at least one thing off of my wife's plate. The two ladies did a terrible job. They did not clean the ceiling fan. They did not clean the blinds. They did not clean the baseboards. They did not dust the furniture. They vacuumed, but did not so much as push the vacuum cleaner under the edge of the bed. We ended up re-cleaning the entire suite ourselves. Shortly after the cleaners left, my wife began receiving calls demanding payment. She asked them to call my number which they should have done anyway since I was the one who ordered the service, but for some reason, they never figured out how to call me instead of her. I called the office and spoke with Tracy about how bad of a job the cleaners had done. She offered to cut our price in half and give us a free premium clean. She said that a manager would be present for the next clean. I scheduled the free cleaning a few weeks later with the understanding that since we had just cleaned the entire guest suite ourselves, we would ask them to clean a comparable area in the main living space. When the ladies arrived for the second cleaning, my wife noticed that it was the same two ladies who had done such a terrible job the first time. There was no manager present. When the ladies came to the door, my wife asked them to take their shoes off or wear booties since we do not allow shoes in the main living areas of our house. This is a standard policy for people like my wife who grew up in Asia. There is a large Asian population in Birmingham, and we have never had any problem with other service providers complying and either removing their shoes or wearing booties. The ladies from Two Maids and a Mop, however, refused to remove their shoes and claimed that they did not have any booties to wear. The ladies called their office, and Tracy called my wife to tell her that the ladies would only clean if they were allowed to wear their shoes throughout the house. This type of performance and attitude is completely inexcusable, and we will never use this company again."
"Utilized the company for a deep cleaning of a new home we had purchased. Paid $660 for the cleaning. Two ladies showed up and performed the work. That evening I came back and did a walk thru and had a good impression. However walking thru a few days later in daytime I saw the streaky windows and discovered multiple shelves and drawers that were not cleaned. At the price, I would have expected a more professional job."
"Two Maids & a Mop do great work! We've had them for several months now and they always go above and beyond to meet and exceed our expectations. We can't say enough about the work they do!"
"Been using them for 2 years. Reliable, trustworthy, and they do a great job. Recommend them for your house cleaning needs. Very honorable in offering free cleaning to those undergoing cancer treatments."
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