Peoples Bank,

9204 Columbia Avenue, Munster, IN 46321

"Branches closing all over nwi and they never answer the phone! Awful customer service ! Go to centier !"

"I'm very pleased with the People's Bank. Melanie from Crown Point was very helpful to rectify the issue. I say she went above and beyond and bought closure. I do appreciate all her help, and I'm very grateful...."

"Extremely poor customer service inside this location. I waited fifteen minutes in line for a simple transaction while the teller attempted to help a gentleman who had a problem with his statement. I am not sure why this issue was not taken to someone at the front desk. There were no customers in the drive through line yet the individual in that area would not come over to help me. She proceeded to help another customer that she knew who came into the bank while continuing to make me wait. The worst part was that the gentleman that was in front of me apologized twice to me for taking so much time while the teller said nothing to me when completing my transaction. It is obvious that customer service is not of importance to this location."

"Closing my account with them finally after 10 years. I do not remember one single good experience with them. Countless bad experiences, though. I am not a high value customer by any means, but is it wrong for me to expect fair treatment? I don't think so. Very happy to be permanently ending my business with this bank. I generally do not leave bad reviews but I am just so frustrated with this establishment. Bank elsewhere."

"It is impressive how slow the drive thru service is regardless of time of day. Genuinely impressive for the small army of employees they have that frolic around in the teller windows. Staff is friendly and courteous but a slight sense of urgency would do a world of wonders."