US #1364 Federal Credit Union
8400 Broadway, Merrillville, Indiana 46410
About the Business
US #1364 Federal Credit Union is a financial institution located at 8400 Broadway in Merrillville, Indiana, United States. As an ATM and finance institution, we offer a range of services to meet our members' financial needs. Deposits are accepted only at US Federal ATMs, providing convenience and accessibility for our members.
In addition to traditional banking services, we also offer resources to help our members make informed financial decisions. Whether you're in the market for a new or used vehicle, looking for identity protection, or seeking information on online security and scams, we are here to help. Our priority is meeting our members' needs and providing satisfaction, ensuring that they have peace of mind when it comes to their finances.
Stay informed about the latest scams and online security threats, and take advantage of our current specials and promotions to get a great deal. Visit US #1364 Federal Credit Union to learn more about how we can help you achieve your financial goals.
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Contacts
8400 Broadway, Merrillville, IN 46410, United States
Hours open
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Closed
Reviews
"Christopher provided excellent customer service. He went above and beyond to help my family. Thank you!"
"I have been at this credit union nearly 10 years. The customer service has really gone down the hill. The tellers aren't friendly anymore. In fact, they have attitudes. I could ignore that. But I can't ignore them mistakenly keeping my ID and having to return and get it, and more recently, a new teller didn't deposit my check correctly. She turned it into a cashier's check. Then she tried to correct it and deposited the money into my checking instead of savings. They didn't notify me and I didn't discover this until weeks later. I spoke with the manager and she basically said the teller is new...I pulled all of my money out and only keep the bare minimum in. The trust is gone."
"I recently tried to get some time sensitive information from this credit union, and I was given two different emails, I called a third time and the phone rang once and abruptly hung up in my face. I will discontinue my service with this establishment as soon as possible. This was rude and unprofessional."
"Made an appointment for 9:30am pulled up at 9:20am. Called to let them know I was outside waiting. Caller said we will come get you shortly. I waited until 10:01am to call to see if they were busy maybe they forgot about me for them to say they looked out the door saw two cars and because it's a liability issue they could not come to vehicle. So they never called me or anything. I did get seen but why wouldn't they give me a call and say we are waiting on you? Instead they wanting me to pull off. If it's a liability issue why have us wait in car thinking someone will come to my car. Just call customer when you guys are ready for them. I feel like if I don't have a steel mill pension in my account I get treated like a poor person. Every client should get treated equally no matter where they work no matter what color their skin is. But once again this is AMERIKKA‼️"
"Had issues with my car and was left stranded. Autumn and her manager stayed around after closing hours to ensure that I could somehow manage to get the funds, and then we finally succeeded. We tried everything from ATMs to Swiping the card instead of inserting. They were more than helpful and even showed excellent customer service despite my high frustration due to being stranded and unable to access my funds. Kudos to the two of them and their team"
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