Reliable Air Conditioning

"Reliable is a great company, professional, on time, with clear communication. They are not pushy, and they really cared about resolving my problem not just upselling me into submission."

"Leaving this review for a family member! 10/10 would NOT recommend. They called yesterday morning around 5 am for help and Was informed someone would be out soon. A few hours later they called back for an update and was informed there were 2 people in front of them and the technician would be out soon. Called back a few hours later for an update and 2 turned into 3 and the lady on the phone told me they’d call back with an update. Called at 5:40pm for an update since NOONE called back. My family member was then told they don’t take calls after 5 and that no one would make it out to see them at all. Which didn’t quite make sense because it claims to be a 24 hour business. She wouldnt have been as upset if she would’ve just be informed that the technician wouldn’t be able to make it out as intended. So instead her, her husband and children went without heat for ANOTHER night which could’ve been avoided with a little communication and honesty."

"My mom had a technician come out a few weeks ago to find out why her air conditioner unit was not working properly. He said she needed a new blower. The technician told her the unit would still work without getting a blower right away. A weekl later it stopped working. Another cooling contractor came out & said whoever worked on her unit screwed it up. The blower was running in reverse & was running in heat mode, also there was a huge block of ice built up around the coils. Thankfully the unit was fixed correctly this time. Very disatisfied with Reliable Air company."

"Reliable was great, tech came out fixed my A/C problem with a great attitude, very professional and knowledgeable, even the rep who answered the phone had a great attitude, I think her name is Rebecca and the tech is Alex, GREAT ATTITUDES.I will definitely be recommending and using this service again should I need to, excellent name for this company. THANK YOU!!!!"

"The first time I called and asked for a price quote on a repair. I was told someone would call me back. They didn’t. The second time I called I was told the tech would call me Monday and set up an appointment. They never called. How can you be Reliable if you don’t call your customers back? I’ve found someone else to do the job."