Pronto Pawn - Midtown,

4436 Government Boulevard, Mobile, AL 36693

"I've never had a problem here until today. I arrived after main lobby hours, a bit after 6 P.M., at the side window. As soon as I came in, the employee (tall guy with a reddish/brown beard), by the initials of "SCL" according to my receipt, walked to the back. I stood there for about 10-15 mins and even elevated my voice saying "hellooo" to see if he would come help me. Eventually, I could not stand there any longer, so I walked back to the car. I find it no coincidence that as soon I got back in the car, he shows back up to the front. He was definitely watching the cameras! I went back inside, made my payment and he says, "Have a good one!" Yeah right, after literally ignoring me as a customer. I do not know the motive behind his behavior, and I am not trying to make the usual assumptions; but once I am done with my payments, I will NOT be doing business with this location anymore. I cannot believe that I was treated this way!"

"Went in to shop around, it was my first experience at a pawn shop and I've got to say, it was great! There's no need to go anywhere else, they went above and beyond to help and seemed very happy to just be at work. Will definitely definitely be back!"

"If you miss the default deadline they will immediately put it out for sale. Calling asking for an extension, won't help. I will never use Pronto again Eddie's is much better and they're not immediately trying to profit off your misfortune."

"Sheep in wolves clothing! This is just an honest review to please be aware of what you’re buying. We bought a .70 white gold ( FAKE DIAMOND) passed off as real however ( marked as lab grown on the girdle) another dealer confirmed) lab grown moissanite so I called pronto pawn told them what was going on as it a was being tested during an upgrade. This is how I found out it was not a real diamond. They asked me to bring it in along with my receipt, he took it in the back for several minutes came back out and said to me it was indeed a real diamond and even wrote on a piece of paper. This is a real diamond, and wrote his signature, then proceeded to tell me that if I took it to his other location on Moffett Road the store manager there had a $5000 machine that would definitely tell me this was a real diamond and if it wasn’t I could get my money back so I left and proceeded down the road and decided I would stop at coin loop jewelry, these people buy and sell gold and they are very reputable in the Mobile area. I told him what was going on. They were happy to assist me and quickly let me know that this was a fake diamond was lab created so I asked how much would he take for it and his immediate response was he wouldn’t even sell anything like that. I showed back up at Pronto pawn and let the guy know exactly what happened only then he offered me $300 back of the $550 that I have spent people please be aware. I am considering reaching out to a lawyer regarding this terrible event"