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Community Psychological Consultants
9102 North Meridian Street, Indianapolis, Indiana, United States
About the Community Psychological Consultants
Community Psychological Consultants is a leading mental health institution located at 9102 North Meridian Street in Indianapolis, Indiana, United States. Our team of experienced psychologists and counselors provide a wide range of services to help individuals overcome mental health challenges and improve their overall well-being. Whether you are struggling with anxiety, depression, trauma, or other mental health issues, our compassionate and dedicated staff are here to support you every step of the way. Contact us today to schedule an appointment and take the first step towards a healthier and happier life.
Reviews of Community Psychological Consultants
"Mary Sanders was patient and helpful in assessing both of my sons. Having a therapy service dog was an extra bonus and calming presence during testing. Highly recommend!"
"Avoid. Nothing about this place went right. Calling to set up an appointment took ages, and their earliest appointment wasn't for 6 weeks. When we finally saw Ms Dugan, and I'm sorry to say this, but she was a huge disappointment. She couldn't connect with my daughter (the patient) during visits. The first visit ended early after only 40 min. The second (and last) visit they sat in silence for 10+ min before Ms Dugan came out to the waiting room to get me. I was able to get more information out of my daughter than Ms Dugan was -- and she's the PAID professional. That session lasted 25 min of the hour. Yet, sure enough, I got a bill for a whole hour - a useless, waste of time hour. (We ended up at another practice a week later, and my daughter was able to FINALLY express herself, with the kind help of Dr. Jones, who spent 90 min with us, actually conversing -- well past the scheduled 60 min!) Oh, yes, and then the bill. They used an old insurance card, and KEPT submitting it, instead of calling me for an updated card. Remember the 6 weeks? Yeah, insurance has a tenancy to change after so long. Finally, the insurance company called to let me know! I've now spent 3 days calling the billing department only I sit on hold. For ages. Calling the office directly, trying to bypass the billing department, left me in another hold queue, and finally a voice mail box. I typically try to resolve issues person to person, as opposed to leaving poor reviews. But since I've been unable to get a human on the phone, ... well, you know the rest."
"We had a very positive encounter with this business. We have never experienced the negative concerns others have experienced in these reviews. Staff is always friendly, helpful, and responsive. We saw Dr. Godar and she was absolutely wonderful. The wait was a few months to receive care as a new patient, but that's pretty common if it is not an emergency."
"So frustrating. Called to get an appointment . No one answers phones or apparently listens to voice mail. When they do answer phone, they take down information incorrectly. They seemed to be most concerned about getting paid. We are cancelling appointment and going elsewhere. Too bad, the Doctor sounded/looked nice. But we will never develop a client patient relationship due to inadequacy of front desk."
"I contacted Community Psychological Consultants and requested an appointment with one of the Psychologists. (Jennifer Godar.) I provided basic summary of what my present issues/problems were, and told her that this group is in my insurance network. I was told by the intake person/receptionist that she would check with Dr Godar to see if she would be able to assist me and that I would receive a call back. I waited for 3 days and never got a call back. Very poor customer service and very rude! I called another Psychology Group and received a call back within 2 hours, discussed my problems briefly and they immediately set up an initial appointment."
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