Mid-America Psychological & Counseling Services
7725 Broadway, Merrillville, Indiana, United States
About the Mid-America Psychological & Counseling Services
Mid-America Psychological & Counseling Services is a leading mental health institution located at 7725 Broadway in Merrillville, Indiana. Our team of experienced psychologists and counselors are dedicated to providing high-quality mental health services to individuals and families in the Mid-America region. Whether you are seeking therapy for anxiety, depression, trauma, or any other mental health issue, our compassionate and skilled staff are here to support you on your journey to healing and wellness. Contact us today to schedule an appointment and take the first step towards a healthier and happier life.
Photos of Mid-America Psychological & Counseling Services
7725 Broadway, Merrillville, IN 46410, United States
Opening hours of Mid-America Psychological & Counseling Services
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 15:00
Sunday:
Day off
Reviews of Mid-America Psychological & Counseling Services
"Absolutely awful. I wish I could go more in depth but for the privacy of our children I won’t. The amount of no notes being putting in the computer to update parents and the rudeness from 90% of the staff. They just sit on their phones and act like you don’t exist when you check them in either. The patients deserve more communication then they are getting.Dr. Singh is the only one exception he was kind to us. We wait all this time to find out we could have got our kids results via tele call and 4 people told us we couldn’t. Go somewhere else people what a ride the last 6 months has been."
"Out of all the places I have tried to get a psychological test this has to be the worse had to take a 2 hour car ride to get there, I arrive and fill out paperwork and the receptionists didn't even help me because they were focused on a Christmas exchange and gossiping had to ask my sister to help me understand things. Waited 2 hours just to be seen, then the doctor didn't even know why I was there just kept asking me how can I help you out. Then proceeded to ask me some questions that had nothing to do with why I was there. After it was done they proceeded to say I can't be seen until April!! And I'll only be seen if insurance is approved no thank you I spent a whole day in merriville just to get nothing accomplished would not recommend coming here."
"Don't waste your time bringing your kid here. In the beginning I thought this was a good place to bring my son for ABA therapy. My son was getting improvement and was making connection with the therapist. It went from him being seen once a week, to the therapist canceling so much on my son it was once every other. Now due to the therapist canceling on my son he gets seen once ever 2 months. It's hard to get bookings, one week you're getting booked and then you don't get booked to get until next month. How does that help my child? and if you are lucky to get the appointments that the medical card is approving the once a week. The therapist was still cancelling on my son. I don't know how a manager could keep getting a therapist take off and continue to cancel on children that need this. When letting them know that it will be my last appointment coming they told me that they cancel completely and the receptionist was very rude I'm assuming she knows nothing about autism and doesn't have a loved one that has it. ABA therapy should be taken seriously and not a joke just thinking that you can play with my child once every 3 months in a room and call it a day. If you are a parent seeking ABA therapy I highly suggest getting else where not here"
"Get out while you can! I had a more than disappointing experience at a psychological testing center. The appointment with Dr. Singh turned out to be a frustrating one as he seemed to have forgotten the purpose of our appointment. After waiting for three months, the Dr. Singh informed me that he did not have my paperwork, causing a further delay of another two months. This lack of organization extends beyond the doctor himself and is evident among the staff as well. I have doubts about the training of the front desk personnel. Over the past year, both the billing department and the front desk have consistently given me the runaround. When I called for assistance, I was frequently put on extended holds that ultimately resulted in the call being disconnected. Each time I called back, the person I had been speaking to had already left the office. The service I received was not only rude but also notably slow, making it seem like it would take years to obtain proper results. Based on my experience, I do not recommend this service."
"Had an appointment today for my daughter which was originally scheduled for testing. I found out two days ago that not only is this appointment just an intake the dr who ordered it from their company left last week and never was notified of our appointment being canceled! We waited for 50 minutes and never were even seen because my appointment last time took 1 hour and 45 minutes and he wasn't even in the office. We were not going to wait again like that. It is amazing how they make sure to know if you don't call or are late you will be billed but what about the reverse situation. I we arrived 20 minutes early to make sure paperwork and everything was good. I'm not including my 20 minutes early arrival time in the time we waited to be seen. So 50 minutes we waited and I rescheduled and said we better not be billed because of this. I need to find somewhere else. This place is for mental health but they sure do cause anxiety and stress trying to seek help. I don't feel it's worth getting help from a business who is supposed to help with your problems and cause more. Run!!! We it's not worth it!!!!"
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