Camp Bow Wow
About the Business
Camp Bow Wow in Mobile, Alabama is a premier doggy daycare and boarding facility located at 65 Border Circle East. Our state-of-the-art facility offers a safe and fun environment for your furry friends to play, socialize, and exercise while you're away. Our trained staff provides personalized care and attention to ensure your dog's comfort and well-being. With spacious play areas, comfortable sleeping quarters, and live webcams for you to check in on your pup, Camp Bow Wow is the perfect home away from home for your beloved pet. Visit us today and see why we're the top choice for dog owners in Mobile!
Photos
Location & Phone number
65 Border Cir E, Mobile, AL 36695, United States
Hours open
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM
Sunday:
4:00 PM - 7:00 PM
Reviews
"The best in town. Outstanding employee's who truly love what they do. The facility is well kept and your fur baby will fall in love. They keep them busy with activities and lots of fun."
"Excellent daycare for our babies! Here they are, being lazy at home after a day of playing with friends at camp. Oh, and they give you the cutest paper with photo on their first day ❤️"
"I bring my pup here any time I have to leave town for a weekend for work. She is picky about boarding places but she loves it here. The staff is always super friendly and I can tell they all love the dogs just as much as we love our own."
"My dogs absolutely ADORE camp bow wow!! They are the absolute best and provide so much love for my fur-babies. The staff and owners are wonderful and you can tell they are passionate about what they do. On top of the care, I LOVE seeing all the pictures from the fun activities and being able to check up on them via cameras. I love knowing I can trust them with my animals "
"My sweet, docile 6 year old Siberian Husky (Lucy) was viciously attacked by another dog while being boarded at the WestMobile camp Bow Wow location! The bite and laceration injuries were just barely under her eye and went down to her zygomatic bone before tracking up her face. She required transport to a vet, sedation, wound debridement, sutures and antibiotics. Her injuries were dangerously close to her eye! She could have lost that eye! “Campers” are supposed pass a “Camper Interview” to be evaluated for aggression and any issues before being allowed to be boarded and placed around other dogs! Camp Bow Wow claims “Safety is Our Top Priority”… they ascribe to having all their Camp Counselors “Certified and extensively trained in dog behavior, CPR, and pet first aid”. The dogs are supposed to monitored while on the play yards for safety. No first aid was rendered to my dog. She was just placed in a counselor’s vehicle and driven to the vet. Clearly dog behavior wasn’t adequately evaluated on an ongoing basis or my dog would not have been attacked. Where were the “counselors” when the attack was happening? The phone call I received at work started with “Lucy’s fine”…..well apparently that is not the case at all! After leaving work, rushing to the vet, running back to CBW to get her belongings while she was under sedation and being treated, then back to the vet to wait for her to be able to be brought home; I finally arrive back home with her just in time to receive a call from Camp Bow Wow staff requesting that I pay for Lucy’s boarding! Are you kidding me? My dog could’ve lost her eye! She had to undergo sedation and wound closure. She will still need a follow up visit for suture removal, and possibly more if she develops an infection or vision loss. Where were the staff when she was being viciously attacked for no reason whatsoever? The staff even acknowledged that Lucy was not the aggressor at all, she didn’t even try to defend herself! If you’re taking the time to read this, you’re a dog lover like me who’s going to great lengths to do your due diligence when selecting the right place for your fur baby. We all love our pets, they are family members. Lucy is my battle buddy. The guilt I feel right now having boarded her here after what happened is enormous! We try to never board our pets. Unfortunately our home was being treated for mold in the crawl space underneath the house, and the professionals told us to remove our pets and ourselves for a few days until the mold was gone and the chemical odor was out of the house. Boarding her wasn’t for a vacation or “me time” (not that anything’s wrong with that), but I was trying to protect her from dangerous chemicals and she ended up almost losing her eye in an unprovoked attack! I trusted Camp Bow Wow with my best friend and when the unthinkable happened; instead of kindness, understanding and genuine concern for Lucy and my family, they just called wanting payment. Honestly, if they weren’t calling for money, I don't think they would have called to check on her at all. I will never board my dog here again! Lucy is a loving, kind, talkative classic husky. She is so sweet and endearing to everyone. From the time I picked her up from the vet, she has been frightened, withdrawn and traumatized. She whimpers whenever we try to pet her head or love on her. I did not get back the same dog I dropped off. UPDATE: the regional manager just called me and was very genuine in her apology for what happened to Lucy. she offered to let me come by the location and view the video of the attack so I could see what happened. She confirmed their commitment to pay her vet bills and assured me that I didn’t need to worry about the boarding fee. She felt bad for the way it was handled, and seemed very concerned about how Lucy was feeling. She welcomed updates from me on her condition or need for future care. Genuine compassion and concern for Lucy seemed to be at the forefront of what was concerning to her, not the money. That made all the difference for me."
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