Circle City Neuro-Ophthalmology at Midwest Eye Institute
10300 Illinois Street, Indianapolis, Indiana, United States
About the Circle City Neuro-Ophthalmology at Midwest Eye Institute
Circle City Neuro-Ophthalmology at Midwest Eye Institute is a leading medical institution located at 10300 Illinois Street in Indianapolis, Indiana. Specializing in neuro-ophthalmology, our team of doctors and health professionals provide expert care for patients experiencing vision problems related to neurological conditions. With state-of-the-art facilities and a commitment to excellence, we strive to deliver top-quality medical services to our patients. Visit us today for comprehensive and personalized care for your neuro-ophthalmological needs.
10300 Illinois St #1000, Indianapolis, IN 46290, United States
Opening hours of Circle City Neuro-Ophthalmology at Midwest Eye Institute
Monday:
08:00 - 16:30
Tuesday:
08:00 - 16:30
Wednesday:
08:00 - 16:30
Thursday:
08:00 - 16:30
Friday:
08:00 - 16:30
Saturday:
Day off
Sunday:
Day off
Reviews of Circle City Neuro-Ophthalmology at Midwest Eye Institute
"Dr Lai is fabulous!! He did extensive testing and looked for any and all causes for my problem. He went above and beyond! Thank you Dr Lai!!"
"The doctor is very nice and knowledgeable however the wait is terribly long. Plan for hours in the waiting room. The lady who handles check ins and insurance is extremely rude. She has been unfriendly several times in person but very unprofessional on the phone with trying to deal with an insurance billing issue. I experienced a change in insurance between my appointments. I gave them my new insurance card at my appointment. Even if I hadn't, instead of just taking my new insurance information and reprocessing the claim, she argued with me about what my insurance was and what I had given them. When I asked her why she was arguing with me instead of just taking my new information, she hung up on me. Completely uncalled for."
"Dr. Lai is an excellent neuro-ophthalmologist. I refer all of my neuro ophthalmological patients to him and he is very thorough and complete in his care. Highly recommend him."
"I have no idea how the doctor is but after half a dozen calls with the front desk and almost two months since my original referral I guess I never will. Their voicemail says not to call them back because they only have one phone person. I recommend not calling them at all. Referral originally in May. They never called to say they were missing information. My first voicemail was never returned. Waited a week to call back and told they never got the voicemail. Told they needed information from a different doctor to schedule the appointment. Immediately had it faxed over. Called back left a voicemail. Never received a call back. Called again. Spoke to someone saying the fax never arrived. Immediately called the second doctor who of course had noted the file dating when it had been sent. Faxed and emailed it. I’ve called twice since then and never received a call back. Not like it’s something important or anything like my health. I’m obviously the only one who cares about my seeing the doctor. Hopefully the doctor will see this review and make some changes in the procedures because as it is patients and potential patients are being missed."
"Incredibly unimpressed. Even with two referrals, and calling for 6 months they never got back to me. When I did finally get through they wouldn’t let me have an appointment."
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