Benfield Mark R MD-Pediatric Nephrology of Alabama PC 1425 Richard Arrington Junior Boulevard South, Birmingham, AL 35205

"Dr.B has been my sons nephrologist since birth!! My son is 19 we love him and his wife dearly!! Thank you sooo much for the care you have given my son throughout the years!!!!"

"This doctor knows his stuff. My daughter has seen her pediatrician, (who did thankfully recomend this nephrologist) a urologist, and a local (non-pediatric ) nephrologist. All of whom couldn't come up with anything. Literally no answers offered at all. Dr. Benfield knew exactly what was up. His office staff was nice and accommodating. They tracked down all the information from the other doctors she had seen, literally while we were being seen. (This is due to those other doctor offices ineptitude after information was requested far in advance.) The nurses were very nice and asked lots of questions as they pertained to family history and her issues. Dr. Benfield then came in and did a physical checkup and ultrasound of everything. He spent time giving us answers for all her issues. He gave us a plan..actually written out for us. He acted concerned and took time with us to explain everything. He even scheduled a telehealth appointment himself right in the room with us. (We are from out of town.) He also has a back up plan if the treatment plan he have us didn't work. After the months of pain and being passed doctor to doctor, you can imagine the relief for both me and my child. It's hard to see your child in constant pain. We thanked everyone in that office profusely. Hopefully the plan works. Grateful is an understatement. I highly recommend this doctor and his amazing staff."

"Dr. Benfield is absolutely amazing with my son! He takes the time to listen, get on the child’s level, to care for him and/or address his health needs, with the perfect balance of fun and seriousness. He is truly compassionate about his patients, and this mother could not be happier."

"We are so thankful to have Dr. Benfield as our sons doctor. He takes his time to make sure we understand every diagnoses. He talks and treats us like a human, not just a paycheck. His staff is very kind and understanding. They take their time to make sure we are comfortable. They are very respectable staff. Talking with Dr. benfield is like talking with a family member. We are very thankful for him."

"His office personel were rude and very disrespectful on the phone, and hung up on my retired husband though they said that he lost reception which has never happened with verizon in our livingroom. I called and cancled an appointment two days before and Falicia did not report it and then they charged us a late fee when we were out of state with a sick relative. The sad part is Dr. Benfield is a nice doctor but If you are from Ft. Benning area I would go to any other office so you do not have to deal with the office manager and Falicia over the phone. Falicia was rude, spoke over me, and talked down to me. NOT professional at all. I did not deserve the attitude that she gave me when I tried to reschedule the Montgomery apointment and she said that because of canceling I had to go to the Bermingham office instead and could not even go to Montgomery anymore. They did not even send all the correct orders for tests that were needed for my son to begin with. I will make sure that all of Ft Benning knows that Dr. Benfield's office staff were beyond anything that in the 20+ years of dealing with tricare approved doctors that ti have had to deal with. They were the worst that i have had to deal with over a $25.00 bill. I would hope that Dr. Benfield would not approve of prople being talked to with such disrespect and attitude. Go to any other Nephrology it is not worth having to deal with his office people!!"