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U.S. Defense Solutions
4625 West Richland Plaza Drive, Bloomington, Indiana, United States
About the U.S. Defense Solutions
U.S. Defense Solutions is a store located at 4625 West Richland Plaza Drive in Bloomington, Indiana. As a premier destination for all your defense and security needs, we offer a wide range of products including firearms, ammunition, tactical gear, and self-defense tools. Our knowledgeable staff is dedicated to providing expert advice and top-notch customer service to ensure you find the right solutions for your protection and security needs. Visit us today to discover the best in defense solutions.
Photos of U.S. Defense Solutions
4625 W Richland Plaza Dr, Bloomington, IN 47404, United States
Opening hours of U.S. Defense Solutions
Monday:
11:00 - 19:00
Tuesday:
11:00 - 19:00
Wednesday:
11:00 - 19:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 17:00
Sunday:
Day off
Reviews of U.S. Defense Solutions
"Caleb and his staff at USDS are extremely knowledgeable and friendly. I have been in the shop several times and their level of customer service is unmatched! They will help you find the perfect firearm or accessory for your needs, and if they don't have it, they'll get it promptly. And be sure to check out Claudia's cerakote skills! Top notch! I recommend this place to everyone I know."
"The staff at US Defense Solutions are incredible. I admit, I have a lot of anxiety going to firearm shops due to some poor experiences earlier in life. This shop is different. They have a culture of caring. First, Zach was the friendliest person I have ever talked to at a shop. Not only did he display great customer service skills, but he took the time to answer all of my questions and really talk to me about everything. He even was willing to put different optics and show me different things. He was incredibly patient and most importantly felt welcomed! I had also emailed earlier in the day with Claudia and she too was super quick to respond and answer questions. You can just tell that this shop and the employees in it, care. They see you as a human first and not a mere number or transaction. I will certainly be a returning customer!"
"I wanted to try these guys out for the first time so I took them two guns in one for a museum cleaning and the other for just a deep clean just to get rid of any oil or dirt that may have built up over the years. When they called me to tell me the one gun was ready to be picked up. I showed up a couple hours after they called me and the gun was not ready for pickup. The gun was clean but the scope they had took an off and had not reassembled it or mounted it. When I asked them for my scope for my gun they looked at me puzzled eventually they put the scope back on the gun without a bore sighting it in. This cost me $65. Didn't think much of it other than bad customer service. When I went back in to pick up the second gun that was supposed to be getting a museum cleaning. I had waited over three and a half months to get that gun back. Whole time I was told the gun would be ready a couple weeks every time I called. They told me it was ready to be picked up on Monday I showed up that next friday to pick the gun up. And it still wasn't ready. The nice thing about this was he did not charge me for a museum cleaning but I could tell the gun had been cleaned but the bluing on the gun had been scratched. And it looked like they attempted to try to clean it but they scratched it with some type of abrasion pad. It looks worse now than it did when I took it in. At first I thought that was just in my head. But I actually had some pictures that I compared. And it absolutely looks like something they had did in their shop. I'm sure these guys are good at selling guns and ammo but when it comes to my experience with them I will not be back. Which makes me sad because I really was excited about having a new gun smith in the local area."
"Had my glock milled for a red dot and the machine work was phenomenal, the machining was precise and the staff is very humble and helpful in making your wants and needs possible."
"Edit, a year later i am still having a great time here, they have built me several firearms and I’ve made some friends! Can’t thank them enough! I really like this little gun shop, they are super friendly and super educated. They sell you what will work, not necessarily what do you think you want. I’m glad they pushed me in different directions several times."
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