RiverValley Behavioral Health

"Place should be Shut Down! Switch therapists with any knowledge missed appointments over and over Will not protect your records! Protected the Unprofessional/uneducated Shady attorneys and DROP ME!???? During the holidays during a funeral and right when all hell breaks loose Crickets! Stop making appointments never heard another word from them Well I bet I will soon! You will be reported to every available agency and every News Channel Newspaper Investigative Reporters Social Media and anyone else who will listen. I’m 13 yrs Sober without RVBH I nearly lost that thanks to you and put me and my family thru this!!!??? Your attorney swore to an oath and should have protected me and reported them! SO ENJOY THE PUBLIC EMBARRASSMENT"

"Rivervalley Behavioral Health is awesome and wonderful place to go to get help. They helped me when I was there. All the Employees and Managers are very nice and Friendly People who work at Rivervalley Behavioral Health."

"Rvbh is a joke. I had an appointment set up on the 22 of November through telehealth and no therapist called, so I tried to call them at 2 which is three hours before they closed one to be on hold for over 20 minutes. I tried to call them again this morning after they opened at 9 only to be on hold for another to minutes. During that time the phone rang a couple times at different times only to go right back to the hold music proving that the are refusing to answer the phone. I'm trying to get back on the medication and being that this is the only place that accepts my insurance and probably most likely other people's insurance they are screwing people over on getting the help they need."

"I sent my daughter here with hopes of getting her some help (worst decision i have made regarding her mental health). As soon as she was admitted, before any real therapy or ANYTHING had begun, they had my daughter on TWO hard medications. ..one of which is known for its sedating effects. I was never informed about her being put on these until she had already been on them several days , and even then i was told the wrong doses and wrong medications SEVERAL times. So, on a monday, they call me for the "family meeting" which consisted of stone cold silence on the phone..until they said "your daughter was exhibiting behavoirs over the weekend. she was over heard talking about "un aliving". So i figured she had at least a few more days treatment.. but NOPE.. she was pushed out the door the very next day. She was released to me very rudely by a nurse who made it quite clear it was not her problem if there was any after care set up..or if her medications would be available. the next few weeks i called the facility EVERY day asking to speak to a patient advocate ( I still havent gotten to) and telling them how unstable she was. Ultimately, the medications she was on drover her to a point that she had to be hospitalized again ( she is still in the hospital now and its been weeks) ...she is showing extreme aggression (which she has NEVER had a problem with and had nothing to do with her admittance) ... the doctors are saying it is the medications she was put on. and that one of the meds should have never even been given to a child ( they wanted to keep her sedated so she wasnt an issue) I may or may not ever get the child back i had before i took her to this facility. they dont care. period. they are gonna take your child, hold them as long as insurance allows (usually 11 days) , drug them as much as they can get away with , and then push them out the door with no after care ( my daughter was never called for her therapy appts after she was released, they were cancelled and we were never notified) . this is just another money maker like addiction or anything else. please consider EVERY alternative before placing your kid in one of these places..especially this one."

"Danielle Hulsey is the worst. She stood my son up for his second appointment then called me a month later to reschedule. She blamed the receptionist but also said she forgot why she didn't call. I prepaid for the appointment that didn't happen and still get hassled for another payment. Do not trust your children's emotional stability with this woman. Do not trust the entire group. They are unorganized, rude, and thoughtless. Your kids deserve better."