Bush Veterinary Services

"This was the most awful experience ever at a vet’s office. I took my dog for a problem he was having with a smell. He is an anxious dog. He had been seen there a few times and they knew he had anxiety. He has to have meds before he goes to all him down. The visit did not go well at the start. There is a girl there that for whatever reason really sets him off. 2 times now when I have taken him and she has been in the room, I have to take him home because they can’t work with him and yesterday was no exception. I mentioned that I had nothing against her but that he does not like her. They did not keep her away from him. I was asked if I would leave the exam room and they would try to take him to the back. I did. They were unable to work with him so they asked if they could sedate him so they could help him and I agreed. They had me put a slip lead on him. I don’t know how they got him to the back but I could hear him screaming like a child. Then it was quiet. Then more high pitch screaming. The ladies in the waiting room just looked at me and then the doors leading to the back. I asked three times if I could go to the back and was told no. In a few they opened the door and he ran to me with not one but 2 slip leashes around his neck which I removed for them. I was told he hit his mouth and had a cut. He needed stronger meds next time and I really should get him fixed. The dr was kind but I felt like a bad dog mom. He was quiet all evening and was just not right. The next morning my husband noticed both of his eyes were bloodshot. When I called and asked what happened to him in the back they said he hit his head pretty hard. My question is why didn’t they tell me the day before? Why did they hide all that happened Then later I remembered that I had only put one slip leash on him. After having him to another vet today he verified what I had been thinking. My dog was choked with 2 leads while trying to treat him to the point of the blood vessels his eyes popping. I am hurt and horrified at what my Cooper went thru. I will never recommend this vet. I just keep thinking that I asked 3 times, I told them the girl made him worse and they didn’t listen to me. I guess in their mind they knew my dog better than me. I didn’t take my loving companion there to be strangle so hard his eyes popped out. The new vet said his eyes were bloodshot due to the trama he went thru. This breaks my heart and so upsets me that. Cooper went thru this. No one will ever take my dog out of my site again. This was cruel. They should have known when to quit. I give you zero stars. You will never touch my dog again."

"So glad I brought my puppy here. Easy and everyone was very nice and professional! I will continue to bring him here. Thank you."

"Everyone here is very kind and helpful. I brought in our very shy puppy, Bailey, who we only had for about a couple of months. They were so good with her! We have other pets that we are going to be bringing in for their care as well!"

"I had a very nice experience. Even though it was one of the most heart breaking days of my life. Losing my best friend and partner. Thank you for your compassion and support"

"Louie's first visit to the vet was amazing! This is my first dog and they were so wonderful. They took their time and answered every question I had and made me feel at ease. They took great care of Louie too. Highly recommend this vet office!! Louie even took a nap on the table he felt so comfortable."