Woodbridge of Castleton Apartments

"This is the third complex that I've lived in Indy. This has been an amazing experience so far. The office staff (Ben and Taylor) are very nice and helpful. Ben has gone out of his way to help me many times. This is the first time I can say that about a complex office staff. Especially me being a new resident, this is extra impressive to me. Almost every single time I call the office, I get an answer. Other apartments in the past it was so tough to get ahold of someone. Not here. Maintenance is also fast and responsive. I am very pleased with the work they have done. Location is great. Fireplace is cool. Love that my balcony faces trees. The only downside is laundry is in a separate building (other floor plans may be different). However I knew this coming in so I cannot hold that against the review. Thank you Woodbridge!"

"Ever since I started living here I’ve had a multitude of issues since the first week in late July of 2019. The first time I ever used the oven it caught on fire as the cleaning crew didn’t check the broiler and there was a greasy pan left behind, it’s a gas stove/oven so it went up in flames. Luckily 911 was fast and I know how to use a fire extinguisher. Photo below shows some damage. They originally tried to have ME pay for any damages and a new oven but after long discussions they changed their mind. My upstairs laundry area flooded because one of the maintenance workers was there to do something for my shower but messed up my washer and water flooded the whole upstairs area, it leaked through to the living room ceiling and was essentially raining in my house for a few hours. They got my ceiling patched up but it’s starting to come un done. They also had a leak in the roof I share with my neighbor and that caused water damage to my living room ceiling and a nice big crack. Shown in the photo. Last year for signing my lease I was promised a free carpet cleaning service, never happened. This year I brought it up with Ben, who is super nice and always helpful with me, he said he’d help me get something set up this year, that is just waiting on me and my work schedule. However, it should’ve been done a year ago. Ben also listened to all of my issues with the place and said he would send some contractors out to paint and fix up any damages in my living room. Unfortunately, but not surprisingly, that didn’t happen. I’ve called and left a voicemail. They don’t call back. I’m very busy with work, don’t have much time to stop into the office to talk in person. I live here because for the space it is affordable, the neighborhood is quiet for the most part except some kids throwing rocks at peoples cars and windows, it’s safe, and the townhouse would be great if they fixed the damages. The housing market is too inflated right now to move so last month I signed another lease for another year. I’ll be staying here until the housing market balances out and hopefully I’ll be gone by the end of my new lease. I would recommend living here if you can’t find anything better. The price is nice, there is value for the space, the pool is nice, and it is safe. Tis why I’m giving 3 stars instead of 1. It’s just the upkeep of the building, the front office staff, and maintenance crew seem incompetent at times. I’m not trying to bash them. It really is the most space and best value you can get in this area. The location is awesome, so many restaurants and easy access to 465 or 69. Ben is awesome and helpful. Overall my living experience here has just been frustrating to say the least."

"I absolutely love my apartment. Its spacious, clean, maintenance gets the job done in a fashionable manner and management is nice and helpful! They keep the area and dumpster area clean. It’s quiet over here and every penny spent is worth it at Woodbridge (:"

"I lived here for four years and I thought Woodbridge was pretty good. They're not luxury apartments, but they're appropriately priced and modern enough. The office staff was always nice and seemed to care. The maintenance staff was always responsive and competent. The neighborhood was usually quiet and safe."

"If you want a comfortable place to live, this apartment complex is NOT it. The management does not care for the comfort of its residents, specifically in the summertime. You can have your AC blasting all day, and your apartment will still read 82 degrees at 10:50PM. It is unbearably hot in the apartment, and the management IS aware. They sent out some heinous letter stating that "the AC units just can't cool to your desired temperature". I am paying 1100 dollars in rent and 200 dollars in electric just to sit in a miserably hot apartment with 3 separate box fans on myself and my animals to keep cool, and even then it's just hot air being blown on you. Management does NOT care about this issue, they say that there's nothing that they can do. 1100 a month and they can't even update these units that maintenance had said are over 10 YEARS OLD! On the hottest days, my apartment has reached up to 92 degrees INSIDE. I had to check into a hotel with my dog to ride that heat wave out. ***In relation to the letter attached: it's not if it's 95degrees and above, it starts not properly cooling the apartment at around 79/80 degrees. There should be a basic standard of living in these apartments, and there is NOT. ALSO, the letter that Woodbridge sent out wasn't even specifically written for Woodbridge residents by Woodbridge staff, it's some generic letter that the employee didn't even bother filling in (see, ) written by a generic slumlord in response to an OVERWHELMING amount complaints from the residents. I have spoken to a few dozen other residents and this is our main concern. When the time to renew my lease is up, I ABSOLUTELY will not renew. Deplorable conditions."