ExpressCare

"My son had a rash. Walked right in, and was seen within minutes. NP listened to us, and was so nice. We were out of there in a half hour with medication to treat it. So easy, and pleasant."

"I called my PCP at AHN to ask if I needed to schedule an appointment to have a large splinter removed from underneath my fingernail. They told me to walk into Express Care next door and they could take care of it for me on the spot. So today I went to Express Care and I was told they can't remove it. This was without a PA, NP, doctor, or nurse even looking at it. So I went across the street to Hendricks Immediate Care and they removed it right away. This is par for the course with AHN. The doctors don't listen to anything you have to say. The patient care is non-existent. They have corporate directives that they blindly follow without giving any consideration to the patient's specific needs. Unfortunately AHN is in our network otherwise I wouldn't return to this place under any circumstances."

"The PA was very rude. I advised him that i didn’t have my insurance card on me however I had the numbers. He said without the card for a first time patient it’s going to be expensive and they will bill me. I told him that it felt like my throat was closing and again that I didn’t have it. He then continued to say, “there’s nothing we can do for you until tomorrow”. I drove to another clinic and i had a much better experience. I was able to email my insurance card and be seen right away. And they took my concern very serious. ExpressCare this gentleman had poor customer service and a lack of empathy."

"I was seen at this location a year ago. The intake was handled quickly. I had a bacterial infection which was swelling up my little finger. I was given prompt care. The antibiotic cleared up the infection and relieved the pain."

"I have had ear infections since I can remember. I have always been given the same type of antibiotic and it has always worked. Went in for an inner ear infection, was put on a different antibiotic. No worries, but the PA who saw me told me to call back if I didn't notice it getting better. I called on the second to last day of my dose because it has made little to no difference. When I called, they told me that I just need to take allergy pills because that's probably what it was. I told them that a week ago, I was diagnosed with an inner ear infection, and told to call back if the antibiotics weren't working. They proceeded to tell me that they couldn't do anything and to just take allergy medication. I highly do no recommend this urgent care. Go elsewhere."