Heal Pet Care Bloomfield, IN 47424

"Would be a five star if they had better communication. I originally went to have my dog check out for vomiting and diarrhea, while there I had the Dr. look at a lump on my dogs back, which at the time was just a solid mass. For that appointment we saw Dr. Lucsh and I was very satisfied with the time she spent with me and made me feel like she cared about my concerns. A few weeks went by the mass started to bleed, so I scheduled an appointment for the following Monday 6 days out with Dr. Harris and I continued to work with her afterwards. Surgery went good, I was confused why the shaved so much off my dog, he his a healer mix, not usually shaved. However I couldn't change it and I don't know what happens completely during surgery. For the medication I was given 5 days worth pain meds and that was it. Surgery was on a Monday and on Thursday it started to ozz quite a bit so I took him in the have him check out and they told me it was fine and normal, then gave me 6 days antibiotic and 5 more days of pain meds. The next Friday, today, we had the staples removed and he was scabbed up pretty good, I didn't want to mess with them and pull staples out. They pulled them out and cleaned him up as well as shaved way more fur off of him, not sure 100% why, but there was a little irritation, but they shaved way pass the irritation. Also mentioned he was infected under the scabbed where it had been oozing. They then told us they want him on more pain meds and gave us 7 days worth and heavier antibiotics for 7 days worth, which is more than right after surgery. I would have expected them to be more aware of what he needs from the beginning, so I didn't need to keep going back and get more. Overall I feel like they didn't communicate what there were doing and only focused on the pet, but didn't consult with me before making decisions about my pet. Also I hardly talked to the actual vet that worked on my pet, but the techs that had to keep going back to ask my questions."

"I love Heal Pet Care & so does Henri!!! Last week I called because I needed Henri’s pet records because we were going out of town unexpectedly!!! They printed them out for me within minutes & I was so deeply appreciative. This is down home care!!!"

"They were amazingly patient with us. We had a very old, very loved dog who we had to let go. They were so comforting and wonderful as we sat with her through the whole process. Thank you for making such a painful experience just a little better."

"I think that, like most things, including me, Heal has aged well. I appreciate being able to actively participate in treatment discussions. We have 32 dogs and because of cost and time we have done a lot of our own treatment for 25 years. In doing so we have learned a lot and it is nice to know that the vet recognizes that and allows us to contribute to discussions about our animals."

"This new location is spacious and welcoming. Every staff member was friendly and smiling. Prices are reasonable. I definitely recommend this location for vet care."