The Eclipse Apartments
About the Business
The Eclipse Apartments, located at 8444 Rothbury Drive in Indianapolis, Indiana, offers modern amenities and sophisticated style in an urban location. With thoughtfully designed floor plans and unparalleled service, The Eclipse provides a distinct lifestyle experience for residents. The newly renovated 1-, 2- & 3-bedroom apartments and townhomes are designed with comfort in mind. The pet-friendly community welcomes furry friends with open arms, with pet restrictions available upon request from the Leasing Office. Conveniently located on the north side of Indianapolis near I-465, The Eclipse is just 10 minutes from Fishers, Castleton, and downtown Indianapolis. Contact us at (463) 223-9819 or email eclipseapt@cymliving.com to make The Eclipse your new home.
Photos
Location & Phone number
8444 Rothbury Dr, Indianapolis, IN 46260, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Worst place ever to live! Something always keeps going on in these apartments and the management never solves anything. My apartment has a huge hole in the roof because of a water leak, it’s been there for over 3 months and they still haven’t fixed it because they’re waiting for an “approval”, not to mention I didn’t get any compensation for all my goods that got damaged. Meanwhile, water keeps leaking and there’s mold everywhere, I’ve even gotten sick because it’s definitely not a habitable place but they still don’t let me break the lease"
"Engaged and caring staff, quick response time from maintenance. Dana, Chris, Dave, jordan, and Paul are a great staff that treat residents with respect. I definitely have enjoyed my time staying here thus far!"
"The office ladies are amazing especially Dana. I love her she does what she needs to to help out as much as she can. Maintenance men are also awesome."
"Nice area, great amenities, excellent staff, front office lady cool asl. Dana always goes above and beyond to make sure everyone is happy. Dave, Jordan and Paul are a great maintenance staff."
"DO NOT COME HERE!!!!! I have been in this apartment for almost a year now and my personal experience has been completely unacceptable for the following reasons. 1. MAINTENANCE ISSUES! I have placed multiple maintenance requests (air conditioning, garbage disposal, storage space, dishwasher, mailbox key, doors, etc.) for things to be fixed since November of 2022 and some issues have not been addressed in the least bit (it is currently September of 2023). 2. Management issuessssss!!!!!!!!! Seeing that I have had issues with more things than I can count, I have reached out to the property manager Chris on multiple accounts. He would answer/attempt to verbally address my issue over the phone but once the phone call was complete, I would not hear a SINGLE update from him without me prompting the communication (which would honestly take weeks to months to get a resolution). Again, this has been going on for months and I have been having to use my mother’s washer and dryer for OVER 5 MONTHS since no one has given me the security code to use the laundry facilities. It has been complete incompetence. 3. Hygiene is terrible here! So much so that I have been dealing with roaches (yes, read that again). I personally keep my home clean as that is my nature but on day two after moving in, I started seeing roaches crawling around in which I NEVER had an issue with prior to moving here. The apartments came out to spray which seemed to work at first, but guess what appeared in my kitchen overnight again? Yup, roaches. Also, the grounds are completely unkept. People walk their dog and let them poop in the grass, no one cleans it up. Trash is literally overflowing. It’s disgusting. 4. Incompetence. Going back to Chris the property manager. I have mentioned multiple maintenance issues to him in which he has at one point said that he could not address at that time due to not having a key to my apartment. He further went on to share that his previous maintenance guys were misplacing the keys to residents front doors which was unsettling because honestly, who would feel good about people that no longer work here possibly having access to their apartment? How does one misplace a key and why is this only addressed because I have an issue that needs to be resolved in my home? 5. The original date that I was scheduled to move in was not available and I wasn’t notified until after I signed the lease and literally 2 days before I was scheduled to move in. They had to figure something out and placed me in another apartment that was not cleaned. It smelled/still smells of animal urine and feces. That smell is also very present in my storage unit making it so that I have not been able to use it since move in. This was brought up to Chris upon moving in and it again has NOT been properly addressed. The front desk ladies have been kind but the person that seems to be running the show (Chris) has done a piss poor job. Literally, there is SO MUCH MORE, but you get the gist. I will be placing a formal complaint."
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