Riverview Health Emergency Room & Urgent Care-Fishers

"After running all over town, I was referred by another clinic to come here. I’m so glad I did. They called us back immediately after signing in. We never got to sit and wait. The doctor’s assistants came in right after the nurse checked for vitals. The service was professional and quick. We received the care needed as well. This 24/7 clinic gets 5 stars from me."

"We came in for a late night ER visit for extreme sinus/head pain and facial numbness. The check in process was relatively easy and the wait for a room was reasonable. I felt like the NP who had initial conversations with us was professional and respectful. Unfortunately there was only one doctor available and we were told there were 25+ patients being treated at one time. When we finally saw the doctor, I explained my symptoms but he immediately seemed annoyed that we had come in at all. It felt as if he wasn't really listening to my concerns. I tried asking extra questions about all the pain and numbness to get some direction. I was told to take some Zyrtec-D. 5+ hours later we went home with no real answers. I did a telehealth visit with a provider earlier that night and because of my symptoms, she suggested that I come in and specifically recommended this facility. So we drove the 30+ minutes to go to Riverview. Though there were some positive parts, the overall experience left me with no relief and no real direction on what to do next or any real reassurance that what I was experiencing wasn't a major concern. I would definitely choose another facility if there were an emergency in the future."

"The Dr. was positively wonderful. He truly cared for my son's well-being. All the other staff was kind and helpful as well. At this rate, my toddler is going to ask to come back and play with the cool staff here."