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Franciscan ExpressCare
3283 Willowcreek Road, Portage, Indiana, United States
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About the Franciscan ExpressCare
Franciscan ExpressCare is a health institution located at 3283 Willowcreek Road in Portage, Indiana, United States. Conveniently situated to serve the local community, it is the nearest office for many residents in need of medical care. Whether you require a routine check-up, treatment for an illness, or urgent care services, Franciscan ExpressCare is here to help. Make an appointment today and experience top-quality healthcare in a convenient location.
3283 Willowcreek Rd, Portage, IN 46368, United States
Opening hours of Franciscan ExpressCare
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Franciscan ExpressCare
"I love this place! My son wasn’t feeling good and gave the staff here the fits. Screaming, crying and rambunctious. All staff were so caring and did everything to pacify him. They are fantastic and very caring."
"Went in for urgent care and the receptionist ignored me and Tom info from about 4 people who came in after I did and I checked in to see if I was skipped over. I was assured I wasn’t, but they proceeded to call all of the people back who came in after me. I left after sitting in the waiting room for 2 hours."
"Honestly the worst experience I've ever had at an urgent care. Went in because I was pretty sure I had strep throat. My tonsils were swollen and red and had white patches, I had a fever all night, body aches/chills, etc. Told the NP that I was pretty sure it was strep and she INSTANTLY got an attitude. Asked for my symptoms so I told her and she tried to tell me they were the same symptoms of COVID (tonsil issues aren't a symptom of COVID) I ended up going to the ER for a second opinion and lo and behold it was tonsillitis not COVID."
"I took my children in to be seen. My children have been sick for the past 3 days with coughs and congestion. Well I walked in and there was a mother and her disabled son and the receptionist behind the glass was rude to her. Didn’t bother asking why they were there. Told them to sign the clipboard at the other window. The mother tried signing the digital thing by the window and the receptionist said in a snide way that’s not a clipboard. Pointed where it was and said that’s a clipboard. While I waited to sign the clipboard the receptionist wasn’t pleasant in the least bit. Well I signed the clipboard and waited 10mins. Which was okay. Well I got to the window and the receptionist said insurance card and ID. I gave her my ID as my boys are too young to have an ID. Well I told her I forgot my insurance card and she said okay. Hands me back my ID and she said they have no way of looking up their insurance. I walked out then walked back in and I said you don’t accept people without insurance she said yes but it will be $75 up front then the additional bill will be mailed to me. I should mention she was also rude to the patient before me. Her disabled son doesn’t have an ID and the mother tried explaining it and she said he still needs an ID. The mother was like he is disabled he can’t have an ID. So I don’t recommend this place to anyone! SUPER unprofessional and rude. She may need a few cups of coffee or a few weeks of vacation."
"Went there because I had a sore throat. Took 3 hours to complete the process. The front desk is very unprofessional. The RN made it out to be this abscess in my throat and I had to immediately go see a specialist because it could stop my breathing. Needless to say I went to the specialist. He looked at my throat and laughed. Said take this and you’ll be fine. I’ve been to this location multiple times and each time they are incredibly unprofessional and rude. I urge you to avoid this location and take the drive somewhere else."
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