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IU Health Methodist Medical Plaza
9670 East Washington Street, Indianapolis, Indiana, United States
About the IU Health Methodist Medical Plaza
IU Health Methodist Medical Plaza is a premier health institution located at 9670 East Washington Street in Indianapolis, Indiana. As a leading hospital in the United States, we provide top-notch medical care and services to our patients. Our dedicated team of healthcare professionals work tirelessly to ensure the well-being and recovery of all individuals who walk through our doors. With state-of-the-art facilities and cutting-edge technology, we strive to deliver the highest quality of care to our community. Visit us at IU Health Methodist Medical Plaza for all your healthcare needs.
Reviews of IU Health Methodist Medical Plaza
"Dr Shammaas has been my doctor for 30 years ..Great doctor"
"Staff is generally speaking unhelpful and rude. My expectation is that IU health will follow their own "Patients Rights" practices. Such as medical providers introducing themselves and explaining their role in your care. My experience is this facility doesn't do this. They display zero respect for patients. Also, I was literally told by a supervisor that they are not trained to ask for consent. As "informed consent" is a legal and ethical requirement in any sort of medical practice, this is completely unacceptable. The staff refused to provide information on how to make a complaint. Manager doesn't return calls. I would give zero stars if possible."
"I was supposed to pick up prescriptions for very first time ever after appointment that morning. Later that day, the pharmacy didn't have the order. I called after-hour nurse line who confirmed the order was not there; had to wait until the next morning. Called next morning to explain situation and person who took call at medical office told me to Calm Down! in a very rude manner. I was obviously a little frustrated because my Blood Pressure reading that previous day was stroke level. A doctor's office should never escalate an upset patient but should be calm at all times with soft tones. After multiple attempts to get my prescription, I finally spoke to the manager who called in the order after I decided to drive to the clinic and talk to someone in person. I was assured the prescription was ready and confirmed the location. I get to the location and they didn't have the prescription after waiting for 25 minutes. They told me that the medicine was several miles away at another location. So I had to drive even farther during my lunch to get my medicine. The manager filled it at the wrong location! Completely unprofessional, incompetent service. Terrible service all around. This clinic used to be a lot better..."
"So disrespectful and rude. The front desk lady refused to transfer me to a nurse. And legit said “let me hang up” and hung up. Very unprofessional. Will never be going back. Karma is a b****"
"Waiting room policy is ridiculous. The staff are also very rude. When you have a family member getting surgery, that can't hear and needs aid, they will not let you stay with them because of Covid. He has a vaccine and this is getting ridiculous. I've always had terrible experiences at this location since the best doctor retired. Also the parking is terrible for handicap people. And super rude employees who are just IU training dummies."
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