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South Shore Travel
7337 South South Shore Drive, Chicago, Illinois, United States
About the South Shore Travel
South Shore Travel is a premier travel agency located at 7337 South South Shore Drive in Chicago, Illinois. Our team of experienced travel experts are dedicated to providing top-notch service and creating unforgettable travel experiences for our clients. Whether you're planning a relaxing beach getaway, an adventurous safari, or a romantic European escape, South Shore Travel has you covered. Contact us today to start planning your next dream vacation!
Reviews of South Shore Travel
"This was my 1st time traveling with South Shore Travel Agency and will be my last time. Black people always state that we need to support our Black businesses. Well, this Black business need to be shut down. They were unprofessional, rude and uncaring. The bus was late late arriving in Chicago which made us late to the Cincy Music Festival. We were told we will have a full service breakfast and that was not the case. The bus driver was over his hours and couldn't drive us to the Friday Night concert. Which made us late for the opening act. Some of the rooms had no phones in their rooms. I can go on and on but you get the just of it.... If you enjoy throwing your money again, then by all me travel with this company"
"I wish I could give a zero review! The organizer of the Cincinnati trip Alonzo was very nasty and condescending… we all paid different prices for the same package and he refused to discuss it. We were supposed to be on M&M coach busses with Wi-Fi… instead we were on a tiny bus without a working toilet . But it gets worse, on the way home our driver left us! Picked up the guests at the first two hotels and got on the highway , leaving us stranded ! Please do not use this company , very unprofessional."
"0 Stars is my actual rating. This was my very first and last time traveling with South Shore. This was the most unprofessional, unorganized, trip I ever experienced. The staff on the bus was very unprofessional. We were late leaving for Cincinnati, our rooms at the Hotel were not ready after arriving almost 2 hour later that expected, the key to the room I was staying in was given to a group from another travel agency. We had to attend the concert in the clothes we traveled almost six plus hours in. Leaving Cincinnati the bus was late again leaving disrupted the schedule again, which means we didn't get home to much later than anticipated. One of members of the staff thought it was ok to curse everyone out because apparently she was the only one having a bad day. I am not sure were these people get their bedside manners or customer service skills but they will not be getting a second chance and I will never recommend this company to anyone."
"It took two year for the Cincinnati Fest to return, and I had to be stuck with a rude, ignorant and unprofessional person, Alonzo at South Shore Travel. I had received the wrong tickets and wrong hotel. I called many of times and didn’t get an answer, when I got through to someone it was Alonzo. This man is rude and very unprofessional. He screamed, talked over me and then hung up on me. Trying to support our Black owned business sometimes don’t work. I will never do any business with South Shore Travel ever again. Someone being rude to a paying customer doesn’t deserve your support, so I will give zero star."
"This was my 9th year going to the Cincinnati Music Festival with South Shore Travel and this year was problem free. Bus driver was excellent and I felt confident in his ability to make it a safe trip! The bus attendants were superb! They were extremely professional and very helpful! Alonzo, the head person really put together a well-planned, enjoyable trip! The accommodations were good and the festival entertainers were great as usual. I look forward to next year’s trip with South Shore Travel!"
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