Walgreens 817 West Main Street, Tupelo, MS 38801

"Wanting to checkout. Went to register where someone was working seconds before. Waited. Looked over my shoulder someone had started checking at register behind me. Did NOT bother to say “Im at this register ?” No because she wanted to checked out lady behind me. Not me. I walked out."

"I have 5 complaints about Walgreens on MAIN ST, in Tupelo, MS #1- They RARELY answer the phone, I usually end up driving there just to speak with someone. IF they do happen to pick up you'll have been on hold from anywhere to 10-45 minutes! #2- They've been out of stock on 2 of my medications. Not only did they run out already this month, they also ran out multiple times last month, the month before that & the month before that! Which is no concern to them to not stock enough medications being as they're certainly not going to try & help resolve the situation plus they can't even provide any information on a time frame of when they will have the medication. Just simply "The truck might come tomorrow, it might not & if it does, we still might not even get the medications then & we have no idea when we will or IF we will have any of it all" #3- Drive thru wait is INSANELY SLOW! It averages anywhere from 20mins-1.5 hrs! #4-There have been numerous occasions I have dropped my prescriptions off to be filled. Came back to pick them up at the time they requested. Not only did they not have it ready but they also make me wait another whole hour plus have to make an extra trip back. Simply bc they could not manage to stick to their OWN TIME FRAME!! RIDICULOUS #5-In the store part, the bathrooms closing at 10pm is very aggravating & annoying & closing the store down at night due to being short handed?? Is that not part of being a Manager!! If the place of business a person "manages" literally has to close the doors due to not having enough employees, it just seems like that would be a prime tIme for a Manager to STEP UP & do their job instead of shutting the store down!"

"Called and requested a prescription refill, told them I'm from out of town (60+ miles)... gas prices $4.50... Suppose to be 180 pills... Arrived 2.5 hours later to pick up prescription. They had 10 pills, said they would have the rest sometime MONDAY and I could pick them up then. That equals 240 miles driving. Charged me $14 for 10 pills, whole 180 pills was quoted during call to be $43... They will screw you if you let them..."

"I’ve had terrible experiences repeatedly at this pharmacy; many different types of terrible experiences during the brief period of time I’ve lived in this area. After 5+ weeks, I’ve never been able to successfully pick up any of my three prescriptions that have been brought in, sent in, faxed in. Doesn’t matter. It’s the exception that someone behind the pharmacy counter acknowledges a customer, and it definitely doesn’t mean the customer will get prescription. Tonight I was scolded by person at pharmacy counter for asking about my prescription on a Friday night - at a 24-hour pharmacy. Dealing with this place will result in a need for medications for anxiety and blood pressure. But guess what - you won’t be able to get them there even if they pretend they’re getting them ready."

"The customer service at this pharmacy is absolutely terrible. They refuse to help with any type of irregularity even when the fault is caused by them. In my experience they told me my daughters prescription could not be filled because my insurance had her birthday wrong. After being insulted in front of other customers and verbally threatened if I did not leave I was able to speak with a manager and my insurance to determine it was actually information entered incorrectly by the pharmacy that caused the “irregularity”. No apology was given by the pharmacy workers. They would not even make eye contact with me. Not exactly the service one would expect when you simply need to fill a prescription for an antibiotic for your sick child. Especially when you have had the same insurance for her since birth and KNOW for FACT there has never been an issue with her birthday before. A true disgrace to the profession. RUN don’t walk to find a different pharmacy."