Alabama ONE Credit Union
About the Business
Alabama ONE Credit Union is a trusted financial institution located at 1501 McFarland Boulevard in Northport, Alabama. As a credit union, we offer a range of financial services including checking and savings accounts, loans, and investment options. Our convenient location also features an ATM for easy access to cash withdrawals and deposits. With a focus on serving our members and the local community, Alabama ONE Credit Union is committed to providing excellent customer service and helping our members achieve their financial goals.
Location & Phone number
1501 McFarland Blvd, Northport, AL 35476, United States
Hours open
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Deposited over $1000 in cash into one of their new ATM machines because it was after hours. ATM messed up, took my cash, and displayed an error message to contact my bank (which is AlabamaOne). Called the very next morning and opened a claim. It’s been 3 days and I STILL do not have my money…. And ZERO updates. How does it take a financial institution this long to reconcile the issue? UPDATE - called and spoke with “Monte”. She was EXTREMELY unhelpful. Every time I would ask for a manager/supervisor or someone that can actually give me any info she would just tell me - oh they are just going to tell you the same thing and they don’t talk to members. Then put me on hold and “called” the Northport branch manager who didn’t answer and said he would call me back. Never heard anything….. So no one besides the phone operators will talk to members?! This is how you lose members 100%."
"The thing you send money to cashiers is hard to reach and they don't have wheelchair access (automatic door) into building. They never have the drive thru closest to the building open, which is easier to place money in. I have went through the drive through a hundred times and never has my driver's license been requested till last time & I was only making a deposit and transferred money from checking to savings. Many times the Atm is not working."
"Had to work on account some. Dealt with Sydney in new accounts. Great to work with & handled all of our issues."
"Horrible customer service inside and drive thru. They don't care if the line run out the door they going to talk with each other get up and leave come back and pretend they have to do something else before they can help the next person. The drive-thur be so busy all the time and they have the nerves to have one person in the window. I left the drive-thur today two was running the window and then one disappeared and never came back and no one sent the thing for me to put my stuff in. Waited (15 mins) so I left. I hate this location if you don't want to work stay at home or find you something different point blank."
"Northport branch."
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