The UPS Store

"This location does not adhere to their own advertised hours of operation. Two other customers along with myself, waited 15 minutes, and the store still was NOT open. I suggest using another location, as this location is unreliable."

"Each time I have used this location, the staff is friendly, very helpful, offered other services. Location is super convenient! Mostly used for ups shipping and Amazon drop offs."

"Staff is very rude and not at all helpful. Definitely don't take your Amazon returns here. Amazon may say you don't need a box, but the store will. I recommend going to the store in Pascagoula."

"Made an appt for notary services. Waited 15 minutes until another employee showed up to help me. I told him I had an appt that was 15 min ago, he proceeded to question that I had an appt. The document I had, had an error that he pointed out so I asked could I reprint it or whatever is quicker because I made the appointment for a time reason and it has been 20min at this point. He told me they don’t usually do notary services on Saturday, i then showed him my appointment confirmation and he continues to say they don’t usually offer those services on Saturday. I asked for managers information so I can let them know that customers are allowed to book appointments and services on days this location supposedly does not usually offer. He never gave me the info and asked another employee to help me. I was charged a “digital file opening” fee of $4 in which I was told it was a fee for simply opening the email I sent, not to print the document, just to open it. The reviews say a lot about this location."

"They tried to charge me to print out a prepaid UPS label. I ship things on a weekly basis and never has any carrier (not even USPS) tried to charge me to print out a label that’s already been paid for. Bonus points: they were incredibly rude about it. I’ll be happy to drive an extra 5 minutes to FedEx moving forward!"