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Kroger Pharmacy
5350 East Thompson Road, Indianapolis, Indiana, United States
About the Kroger Pharmacy
Kroger Pharmacy is a trusted health and wellness destination located at 5350 East Thompson Road in Indianapolis, Indiana. As a leading pharmacy and store, we offer a wide range of prescription medications, over-the-counter remedies, and health products to meet your healthcare needs. Our friendly and knowledgeable staff are dedicated to providing personalized service and expert advice to help you manage your health effectively. Visit Kroger Pharmacy for all your pharmaceutical needs and experience the convenience of quality care in a welcoming environment.
Photos of Kroger Pharmacy
5350 E Thompson Rd, Indianapolis, IN 46237, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"Mgr Selena is amazing!! Best customer service I have had in a long time! She was amazing!!"
"I have had nothing but issues with the pharmacy! I am a pretty patient person. I understand if you're short staffed but for a person in the pharmacy to scream "WHO ARE YOU!?" WHAT'S YOUR DATE OF BIRTH?" as I was trying to explain why I was calling. She was soo rude. The same person I believe took Five minutes to check me out through the pick up window (someone else was attending to the desk for people inside) . I just figured she was going through my meds to make sure everything was good. NOPE! One of the prescriptions was an old one and it wasn't even put through my insurance. Today I sent my husband to get my meds after he ran errands and I was given ANOTHER 90 day supply of a medication I just picked up a week and a half ago. Not sure why they filled it again. My husband drove away thinking it was the medicine I needed because the lady didn't even say what it was just said yeah we have one ready. So now I have 180 supply of a medication I shouldn't have been able to get again for three months. I have strep throat and now have to go back in to get my meds but have to wait another half hour. Stay far away from this pharmacy. I've had literally nothing but issues!! Also the at&t people hassle you every time they're there. Makes me want to go somewhere else completely. Unfortunately Kroger is pretty convenient."
"Honestly I love this Kroger. We are here at least twice a week, but I’m sick of the AT&T sales people. One guy literally followed me to nearly the pharmacy aisle. He would not take no for an answer. I felt like he was trying to flirt. It’s so uncomfortable to walk in those doors. I feel like I have to be down right rude to get them to leave me be and that’s not who I am as a person. I’ve switched to only coming in on the produce side because of it. The Kroger itself would get five stars from me. Employees are friendly and helpful. The store is always clean and organized. The shelves are very well stocked."
"I honestly don't think I've ever been to a worse pharmacy. They NEVER answer their phone or return messages. Yet, I've seen staff on their personal cell phones while waiting in line for 30+ minutes. I've watched them ignore the phone when they could've answered and put the person on hold. Their drive thru is never open, they will ignore you for a good 5+ minutes when you are waiting to talk to someone, and they act like you are a huge inconvenience when you just want to pick up your prescription and go. I've only had a pleasant experience with one staff member and she seemed to be exhausted, which wouldn't be surprising since she seemed to be the only one doing anything. I once asked one question about a prescription and the woman helping dramatically rolled her eyes and sighed. If you have the option to choose a different pharmacy, I'd definitely recommended it."
"This is my preferred pharmacy and I usually have a pleasant experience but today I had to wait in line for over 20 minutes to pay for my prescription. A 20 minute wait is beyond ridiculous. I’m not blaming the sole employee who was cashing out customers but rather the company for not ensuring the pharmacy is well staffed to accommodate busy times of the day. There is more than one register at the pharmacy so there should be a second tech helping customers especially when there are over 10 people in line like there was today. I will gladly transfer all my prescriptions to another pharmacy that has never made me wait more than 5 minutes if I have to wait in line at Kroger for over 20 minutes again. The long wait time shows there is little respect for customers personal time as many of us live busy lives"
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