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Kroger Pharmacy
5025 West 71st Street, Indianapolis, Indiana, United States
About the Kroger Pharmacy
Kroger Pharmacy is a trusted health and wellness destination located at 5025 West 71st Street in Indianapolis, Indiana. As a leading pharmacy and store, we offer a wide range of prescription medications, over-the-counter remedies, health products, and personal care items to meet all of your healthcare needs. Our knowledgeable pharmacists are dedicated to providing personalized service and expert advice to help you manage your medications and improve your overall well-being. Visit Kroger Pharmacy for convenient, affordable, and high-quality healthcare solutions.
Photos of Kroger Pharmacy
5025 W 71st St, Indianapolis, IN 46268, United States
Opening hours of Kroger Pharmacy
Monday:
13:30 - 20:00
Tuesday:
13:30 - 20:00
Wednesday:
13:30 - 20:00
Thursday:
13:30 - 20:00
Friday:
13:30 - 20:00
Saturday:
13:30 - 18:00
Sunday:
13:30 - 17:00
Reviews of Kroger Pharmacy
"[Most rude and slow staff I’ve ever experienced anywhere.]I revised this to a 5 star after I was helped the same day by a very courteous and helpful person. Saved me money and was very friendly. Hopefully the trend continues bc wasn’t the first time I had a rude experience in there."
"It's awful. The most disgusting, rude staff I've ever encountered. They will hold their power over you and hold your prescription against you. They never answer the phone so you have to drive up there to check on your prescription because they won't answer. Laziest, slowest, most rude people I've ever met. Noone is helpful and if you ask them questions they will have an attitude about it. I've been here for a year and it's never been pleasant or easy. This is the first review I have ever left I just have no idea why those pole are so awful and how they have jobs."
"It seems everytime I call to see if Rx are ready. They can’t tell me when they will be ready. Standard answer “we haven’t started working on it yet, call back later to see if they able to get it.done..I feel that Emily the tech is rude and does not value the customer’s need"
"Can’t get in and out of the pharmacy drive thru without waiting at least 5-10 minutes for someone to come to the window, even if you’re right behind someone else. I’ve seen three people inside with their backs to the window, but even if you try pressing the call button it’s likely someone will come just to give a terse “I’ll be with you in a few minutes”. Today I had to just drive away to try again later due to other commitments. Our time is valuable too! UPDATE 7/21/2021: The drive thru has now been closed entirely for 2-3 months. According to the store manager, they've closed it due to being short staffed. Not sure how closing the drive thru is a valid response to that--you need staff to help people whether they come to the counter or the drive thru. At any rate, I've moved my prescriptions to Walgreens until they figure it out."
"Very disappointing experience, with multiple failures. Gave the wrong prescription in the wrong quantity, didn't tell me they were doing that at any point of the pickup. I drove 5 feet, stopped to check what was in the bag, turned right around and they wouldn't take it back. Rules/laws and such; fine. Asked for my prescription form back so I could take it somewhere else I know would fill it; refused. So didn't get the right medicine, didn't get the right quantity, and no idea when it'll be back in stock. This is a medicine I need, not cosmetic. Ways this could have been easily solved that I would have been perfectly fine with. 1. Just say you're our of stock of what I actually needed. 2. ASK ME if a substitution is OK. 3. Call me at any point and explain the situation. 4. Been apologetic for your mistake. Nothing like that happened, unfortunately. Maybe it was just a bad day for both the pharmacist and the technician, but they made the day bad for me too."
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