America's First Federal Credit Union

"The manager there has no common sense, and could care less about you as a customer."

"This credit union is not good at building relationships with their clients. It feels like you’re just a number. I come her all the time and yet they don’t even recognize me."

"Ridiculous bank to deal with. Takes forever for them to respond to simple emails. No wonder why they have low ratings."

"We had a horrible experience this morning at this location. We used the ATM(we are here from out of town) to get some cash. We have a family member in ICU at a local hospital fighting for his life. We needed some ones, so I took the cash from your ATM and went in to exchange it. I was told no because we don’t have an account with you. It’s ok to take a fee for me to get cash, but not ok to exchange it. It is such a shame that we had to drive to another bank down the street to do this. I hope you never have a loved one in the hospital and have to deal with this nonsense."

"My teenagers went in to open a new account. Emily was very helpful, knowledgeable and quick. It was a great experience. The teller was also super helpful and kind them, as new young members. Thank you!"