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Fairfield Inn & Suites by Marriott Indianapolis Downtown
501 West Washington Street, Indianapolis, Indiana 46204
About the Fairfield Inn & Suites by Marriott Indianapolis Downtown
Fairfield Inn & Suites by Marriott Indianapolis Downtown is a modern and comfortable lodging option located at 501 West Washington Street in the heart of downtown Indianapolis, Indiana. This hotel offers a convenient and stylish stay for both business and leisure travelers. Guests can enjoy spacious rooms and suites, complimentary breakfast, an indoor pool, fitness center, and easy access to popular attractions such as Lucas Oil Stadium and the Indiana Convention Center. With its central location and excellent amenities, Fairfield Inn & Suites by Marriott is the perfect choice for visitors looking to explore all that Indianapolis has to offer.
Photos of Fairfield Inn & Suites by Marriott Indianapolis Downtown
501 W Washington St, Indianapolis, IN 46204, United States
Reviews of Fairfield Inn & Suites by Marriott Indianapolis Downtown
"Horrible experience. Was checked in rightfully so in our hotel room enjoying it like regularly. Walked out to the hall recording ourselves for about 10 seconds someone swung their door open yelling at us as if we weren’t human. The snacks were 92!!!!!! what’s up with that, that’s inexcusable. They treated us like animals because we’re black, they called the police on children who weren’t actively bothering anybody but simply didn’t know of the no one out in the hall past 9pm rule as nobody told us that. The manager is extremely big and rude he approached us as if we were big black men with guns and drugs on us when we are literally young ladies who had pink pajamas on after we came up from buying snacks. He yelled down the hall at us threatening to kick us out of the hotel but he literally told us we can stay if we go in the room and wait until the parent guardian comes back. But shortly they to a minor’s hotel room with security, men may i add, when we are all girls. He called the police on us who forced us to open the door or we would be put into juvi. They constantly harassed us knocking at the hotel door for absolutely no reason because why would we open the door to grown men when we’re literally minors that’s odd. He called us dirty monkeys who were broke and not fit enough to stay here. While yelling he was spitting on us talking very aggressively. They attempted several times to open the door even after saying we could stay. He also approached us with a black security officer who seemed very aggressive and ready to put his paws on us at any moment as if we aren’t just kids. He also told other customers downstairs in the lobby how he was oh so proud to kick us out literally telling everybody. He also made it seem as if we didn’t have enough money or something to pay for the hotel or as if we weren’t fit to stay there because of our race. He also made it seem as if we had boys in the room asking if there was other people in there with us. He’s extremely rude and aggressive poor customer service. What manager tells people in the lobby that he’s kicking someone out after we were supposed to be able to stay there when someone arrived? They also bum rushed us out the room as if we were slaves."
"I just recently stayed there and I will have to say I would definitely stay there again. When I checked in 11-7 the lady was extremely friendly and so was the lady when I checked out. Valet was good. The place and rooms were very clean. And the complimentary breakfast was very good."
"The staff was amazing. Friendly & very helpful. Location was nice for the event I was attending. Restaurant in hotel is closed down permanently....but other options close by. The room was comfy & clean. The shower was nice & hot. Will definitely be staying again if in the area."
"Nice rooms, good shower. Can get to two other hotels quickly through the parking lot without walking arouns the block outside. Not much to eat in the area. Complimentary breakfast though which is helpful."
"Overall experience was fantastic. The hotel is clean, the staff are friendly, the rooms are beautiful, and location to everything downtown is great. Parking is a trip. It is underground parking with the other hotels, so that was a little different to experience, but the hotels are color coordinated, so that helped with where to park. Parking is on the pricey side, but if you bring your ticket to the front desk, it can be reduced by the day. There was a slight issue with the elevator, but front desk staff helped, and the issue was resolved by the end of our stay. The front office staff was very kind, attentive, and very helpful. There was always someone there when we came down from our room. The area for breakfast and seating around it is quite spacious, was very clean and well taken care of by the staff. Food was fresh and delicious. It is listed that there is a TGI Fridays in the building or nearby, but it is closed. At the front desk, there is a great snack/small meal area for purchase, which is very nice, but there is other food locally as well that can be walked to or delivered to the hotel. The room itself was very comfortable. The beds are soft, there is a small refrigerator, microwave, and coffee maker in the room. The desk is large, there are a decent number of outlets around the room, the TV is large, and there is a lot of room for storing what you bring with you. The last thing to share, and I would be silly not to mention it, is the bathroom. It is spacious, the amenities are nice (including a large hair dryer), and there are large shampoo, conditioner, and body wash bottles in the shower. The shower is 100/10!! One of the best showers I've taken in a long time. The water gets nice and hot, the shower head is huge, and it is very relaxing. Again, overall, a great stay. I hope to stay again soon!"
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