Walgreens

"I have been using this pharmacy for over 10 years and never had any problems. Service was always fast and friendly staff. The last few months, service has gone downhill. Can’t get prescriptions same day prescribed, long wait times inside and in drive thru, and staff tells you to “come back later” but won’t provide a time prescriptions will be ready. You go back hours later and told the same thing. Overly frustrating! Whatever you do, avoid this pharmacy if you have a choice. There are many others in the area to choose from."

"Made a 12:15 appointment to get two vaccines. Arrived on time and checked in. I finally got called to get the injections at 1:08! I was told they only had one pharmacist. That’s unacceptable ! Why schedule appointments if you have to wait 53 minutes to get the injections. Yes they were busy but people that came in after me were serviced before me. I asked if there was a manager in the store and was told he was working in the pharmacy to help them. Staffing is a major issue!"

"This was by far the worst experience ever. I arrived 10 minutes before time for my 12:30 vaccine. It is now 1:30 they are still inputting my information for the 5th time. I filled out all my paperwork online last night and they lost it. He told me that I need to reschedule because it’s taking him too long to figure things out. I am Never and I mean NEVERRRRRRRRRRR coming back here or referring this walgreen to anyone. I will go out of my way to make sure no one visits this cesspool of a pharmacy."

"This used to be the perfect pharmacy for us! We live close by and pass it everyday! I don’t know what has happened in last 30-60 days but service has gone down hill!! You wait forever to pick up meds, then order isn’t correct. You point out you were notified by text and app that it’s ready and they tell you that it’s incorrect and you should call. Then you call and you can’t talk to anyone and have to wait on hold for 10 minutes. Then when you get to Brian Harris the store manager he makes excuses and complains about number of calls keeping staff busy and they can’t do other stuff. All they will say is “sorry it can be ready in a few hours”. Then when you let Brian Harris know the level of service is unacceptable he tells you to call 1800 Walgreens and you get to wait on hold for another thirty minutes to talk to some person in another state. Bottom line…. Brian Harris refuses to acknowledge issues and isn’t interested in returning to the level of service from a year or two years ago! Which by the way was definitely when Covid was a problem! This store needs better leadership!"

"Hate this place. The pharmacy staff are helplessly incompetent, and rude to boot. There is zero customer service. The whole corporation is corrupt. The only reason for me to patronise this wretched establishment is that my insurance demands it. If you are unfortunate enough to be in the same boat, be sure to check every bottle of your medication, for dose and strength. They got my Rx wrong again today, and they gave me the wrong medicine, again. It also happens to be the one with the highest copay that they duplicated, again. I have never had any other pharmacy try to sell me an incorrect or duplicate prescription, while also leaving out the one they'd texted me to say was ready. Robert Bork, I expect, would be burning in hell, if such a fate existed. It is where he belongs."