Walgreens Pharmacy 6905 Kennedy Avenue, Hammond, IN 46323

"My wife and I both had kidney transplants 6 months apart a year ago. She gets her prescription mail order but sometimes they don’t arrive on time and she has to go to the nearest Walgreens. Walgreens is her mail order and since it’s so, the medication is able to be refilled through the local Walgreens. Because of the holiday her medication was not going to be on time. Mail order confirmed that the information them have on file is the same as the information used at Walgreens for pickup. The way that Andrea the pharmacist spoke to her and the way the pharmacy assistant was speaking was so unprofessional. The assistant stated that she don’t know why they keep sending transplant patients to their location. The pharmacist told her that they don’t do emergency doses even though it’s been done before. She then told her they can’t give her a emergency dose and it had to do with billing. My wife medication is 100% free with no out of pocket costs. These two ladies had my wife crying inside the store and other customers was trying to comfort her. The pharmacist did all this and spoke so disrespectful when if she would have put her name and date of birth in the system it would have shown that the medication pickup was according to policy. My wife asked for a supply to last until they shipped but since the order was not going to be sent until Friday they were able to give her the full month supply. Now what’s crazy is when I called to see why she was treated so badly she gave no apology for her unprofessional conduct. She then said that it’s all on camera. I told her okay but my wife had the entire conversation audio recorded. When corporate hear the recording, I hope that the pharmacist will be professional enough to apologize for the rude behavior. I’m going to post this on Google, Facebook, Yelp, Indisputable with Dr. Rashad Richey, Roland Martin and The BBB. When I receive a response from corporate I will post the audio. I want to see if they lie about what happened. She would be stupid to lie because I have everything she said as well as the assistant recorded. I provided reviews on several platforms and have over a million views. My reviews are in the top 10% in the nation. You never treat anyone like she treated my wife and I’ll bring this to the attention of corporate and only after they respond will I release the audio. Corporate doesn’t need to apologize for this ladies behavior. Even if Andrea felt she didn’t do anything wrong, as a professional she should have apologized."

"This place is ridiculous, pharmacy is never open, one time I went there to pick up meds and the guy told me it’s at the Walgreens on Kennedy, lol we were at the Walgreens on Kennedy, they pay no attention."

"Staff is very rude. They act as if your bothering them when they have to ring you up and answer the phone. Bad experiences"

"Not is Walgreens over price on everything but the worst part of the store is the pharmacy. Dropped over prescription and it's been almost an hour to count 60 pills. They care more about a phone ringing and taking breaks than their customers. The people working have snippy attitudes and are real defensive when they are called out on their poor service towards customers."