Marcus Chicago Heights Cinema 1301 Hilltop Avenue, Chicago Heights, IL 60411

"Very nice and welcoming. Food was good and drinks. The lady at the front was professional & gave me a lot information on movie discounts. I went to county club hills at first but unfortunately they was rude and no showtime for trolls. Thank you for giving me and my family a great movie experience."

"I typically enjoy coming here because of the great service but this time was a little different . The young light skinned chubby man with curly hair confused my order in which resulted In me being over charged I left it alone until some of my order was missing . When I told him he caught an attitude & told the manager I needed a refund because I canceled at the last minute & when I said it wasn’t last minute to the manager he replied can we please just get her a refund as if he was brushing me off like did something to him . Instead of taking accountability because it really doesn’t matter what happened he blamed a paying customer who let the over charge slide. He obviously had to be new to the customer service industry but I’m disappointed in the manager for not stopping him not correcting the behavior. Not to mention I’m a loyal, I wouldn’t want anyone else mood to be ruined before they paid to see a movie and enjoy themselves with their family . Is it any way I could speak to corporate?"

"This is such a nice theater. I love the popcorn here. You can also order pizza and other food items. They serve beer as well. The seats are so comfortable I love being able to recline while I watch a show."

"Loved the friendly ticket booth, they were customer friendly. The seats we chose were broken so me and my friend could I recline, that was disappointing. The prizes of the food was a little pricey for a senior. Overall a nice experience. Just need discount prices for snacks for seniors 9"

"I enjoyed my experience here, the seats were super comfortable and adjustable, the attendant was nice, the sound system was great, I recommend ."