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Quest Diagnostics
10837 South Cicero Avenue, Oak Lawn, Illinois 60453
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services. Located at 10837 South Cicero Avenue in Oak Lawn, Illinois, this institution offers a wide range of health services including blood tests, screenings, and medical imaging. With state-of-the-art technology and a team of experienced professionals, Quest Diagnostics is committed to providing accurate and timely results to help patients and healthcare providers make informed decisions about their health. Whether you need routine lab work or specialized testing, Quest Diagnostics is dedicated to delivering high-quality care in a convenient and efficient manner.
Photos of Quest Diagnostics
10837 S Cicero Ave Ste 100, Oak Lawn, IL 60453, United States
Opening hours of Quest Diagnostics
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
07:00 - 12:00
Sunday:
Closed
Reviews of Quest Diagnostics
"Great friendly staff who made my blood draw quick and painless! Lots of laughter in this office, everyone is trying their hardest while quite overwhelmed. Be patient and follow instructions and you’ll have 0 issues here."
"ZERO PROFESSIONALISM!!!! Avoid this place at all cost!!!! And this is review is specifically for 2 employees! One is an African American woman with a tattoo behind her right ear wears pink glasses with a wax job for a hair do and the other where’s a hijab both gen z says it all here we go.. I arrived at 2:50pm and they close at 4pm with 2 people in waiting room my doctor faxed my order over approx 11am when I arrived the woman with the tattoo behind her right ear called me back snobby attitude from the start and I am a highly courteous person to all Taps on keyboard and tells me she doesn’t see my order I call my doctor immediately and within seconds my doctor confirms the fax was sent and confirmed it was received she and requested to speak with her she refused and told me to sit in the waiting room while she supposedly looked for my order while taking other patients the entire time my doctor on the phone patiently waiting and resent the order 5 more times you there no one to talk to besides a door so we wait she returns to get another patient I then tell her my doctor want to speak with her she says there’s no order and walks away my doctor and I both are now upset however we have to still wait I finally catch the woman in the hijab and she takes me back and talks to my doctor explains it needs to go to a different number(something I should have been told by tattoo) but then pulls the order up My doctor is still on the phone and tell her she’s rescinding the fax with a update and the hijab woman says we’re closed now I have to come back tomorrow……….. these 2 have no business in the medical field whatsoever and note during that time there was a another patient Hispanic and was having issues signing in to computer for appointment asked tattoo for help and she RUDELY belittled him by saying what you can’t read and then walked over and talked down to him saying see push this answer that self explanatory and walked away he had a look of disbelief on his face so did I. I inform supervisor and my doctor wants to talk to them as well whoever reads this redirect your mind and go elsewhere anywhere except quest diagnostics…"
"My grandaughter had a standing 6 month appt at the end of last year. No issues doc. got the results within a day or 2 very good service. My grand son has a 6 month standing appt. currently. They never send the results to the doctor i have to chase them down or the doctors office does. It seems like they have new employees this time around. They seem to be rather abrupt and not very helpful with questions. I guess the good help moves on."
"Beyond rude employees. I go as a walk in, they had NO ONE and an employee tried to take us and the other ladies told her not to. They still had over 40 minutes before closing. One of them then told me to wait and she’ll ask the other lady, I wait 20 minutes but they come at 4pm and tell me they’re closed and can’t help me."
"I had an emergency that made me late for my appointment. I tried repeatedly to call and let them know. I Googled them until I found what was supposed to be the direct number. I was not able to either get my call answered or leave a message. When I arrived I was turned away because I was late. There weren't any employees to talk to, just a computer kiosk. No way was I rescheduling when their own policy is to allow walk ins. I would have left them a zero except the phlebotomist was wonderful. She had to search the computer for my Dr's order, she was kind and polite and really great the whole time. She was also great at drawing blood. If it were not for Iliyanna ( spelling?) I would look for another lab. I will probably give them another chance because she was the best"
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