Center of Imagination Child Care Ministry

"Lucky i couldn’t make it a 0 stars… Wouldn’t recommend this daycare for anyone. Let’s start with the first instance there was an EXTREMELY serious situation going on involving my child and outside factors when the OWNER personally lied to me TWICE in my face and told me a Police officer personally came & handed her something & restricted times i could pick up & drop off my child. When in fact an officer never stepped foot in that lady daycare or handed her anything. Another instance involving a daycare teacher holding my child in a manner that was completely inappropriate, i brought it to their attention and they apologized to me. All to go tell another parent that I was the one holding my daughter wrong not the worker. So why apologize if she wasn’t wrong, and why are you discussing ANYTHING involving my child to other parents? There was another instance where the kids were taking naps and the TEACHER left kids in the room unattended. My child got up and was able to disrupt another child & she gets suspended because there was lack of supervision? ANOTHER instance, Daycare is due on Monday, Tuesday afternoon they told me i couldn’t bring my child back until her balance was paid. It was in fact paid and i called up the the daycare 1 time i was told state was in they would call back.. nothing. 2 times i was told RUDELY she already double checked, she was right, I was wrong. It took for me to GO UP THERE and prove them wrong because she wouldn’t double check HER BOOKS ! Then the excuse “I was out of town” came, but if you knew you were out of town and a mistake could have been made why not be a professional about it handle it accordingly I mean this is a business and money we talking about here, right? I was kept out of work for a WEEK almost & I wasn’t offered credit for days she didn’t come that were already paid NOR did i even get an apology. My final straw was when they started sending my daughter home for stupid stuff. After the money instance my daughter got sick on a Friday I kept her home but starting Friday she was on meds. Tuesday rolls around well over 72Hrs of medication they tell me she can’t come back without a doctors note? Mind y’all My child wasn’t acting sick, lethargic, anything the director told me out her mouth “because she said she was in the hospital” But you guys let her finish a whole day on top of me letting y’all know when I dropped off early that morning. Then telling me to pick her up because she’s crying. Like this isn’t a daycare? Nobody tried to figure out why my child in inconsolable especially for this not to be a norm, figure out a plan, anything just “come get her”. My last straw was I sent my daughter into the daycare and she started crying the Director came out of the blue & said to me “If she’s doing this she will be going right back home “ like what is seriously wrong for y’all? I said “she did this yesterday they said she stopped as soon as her coat was off” she repeated herself again about me having to come get her. Lady didn’t even come greet me first! I just took my daughter and decided that day she would never be back with people who act like they couldn’t care less about her. NO PARENT is comfortable sending their kids to people who don’t even ACT excited to teach her, with people who LIE, and are completely dismissive & lacking accountability . Rude, unprofessional. Find elsewhere, there are better places."

"I highly recommend this childcare center. This center is so amazing, they actually care for my baby, my child is learning, The center takes the time out to talk to the parents. They always communicate with you with whatever you need and they are very helpful. Even if you need help outside of the center these ladies are the go to. They treat you like family."

"The staff is unprofessional. I wouldn’t recommend this daycare."

"My daughter has grown so much with you guys in the short time (3 months) we have been with you. She is loved and respected as an individual and always greeted with a smile and kind words. Today was "breakfast with parents" and next month is their fall celebration. My child is happy, which makes trusting them so much easier. The Center of imagination is always clean, informative, involved and dedicated to being good to our children. Hands down a top pick in Indianapolis. If you are looking for an awesome place for your little one to Excell, choose this location."