CVS

"My grandma had a major trauma and needed antibiotics and the pharmacy was closed during open hours. My mom went back today to get the antibiotics and was told they weren’t ready, they had all day to fill it. Then told my mom who was just trying to get antibiotics that my grandma needed asap that she was wasting the pharmacy’s time. Hire the people you need, get the work done, and stop being rude and inconsiderate to customers."

"No Drive through due to lack of staff. Just had a knee replacement done a week ago, (walking is difficult) Poor excuse considering there was only 2 other customers in the whole store with zero in Pharmacy. You guys need to step it up, work together, something !"

"My concern is the pharmacy. Prior to covid, it preformed poorly. I stuck with it during covid, but the performance slid down hill quickly. The current performance continues to slide. The periodically close during posted hours, making picking up medication difficult. "They" say they are poorly staffed. It is one excuse after another for not operating efficiently. They do not assume ownership of their issue, and therefore, do nothing to rectify the problem. Customer service is not a priority."

"Napanee, IN CVS Treated as a seeker for filling uncontrolled prescribed meds. Closed random days through the week and can’t put a sign on the window. Their window gate has been broken for months so they look closed even when they’re not! Waited 20 minutes yesterday before calling the store and apparently it takes a pharmacist to write a “closed” note. Today their “computer system is down!” They don’t care if you get your meds but don’t pick them up and they put them right back. No winning here."

"I have always loved this pharmacy. They'll work with you and treat you with the same respect and patience you show them. Recently they're hardly open. I'm having some health issues by not getting certain prescriptions on time. They used to have a stable staff and things were great but now there's hardly anyone there. When they are there they're overworked and pushed by customers. I think this goes beyond CVS but I just want the problems fixed."