UChicago Child Development Center Drexel managed by Bright Horizons

"My experience at BH Drexel was horrible, lack of communication, administration treated the staff (us) like dirt. There Now in the beginning when I first started off with Ms. S, sweet boss, but the people they have in administration now is terrible, they need better communication and need to improve their leadership. The assistant director/heath a safety director talk to people rude, always have an attitude, an etc… I hope that this gets better. The turn over rate is tremendously bad. I had a horrible experience at this location. Beside my daughter coming in for drop in days was ok. But no one should be treated bad."

"This was our first ever childcare experience back in 2019 when our son was only 15 months. His teachers were really wonderful and he learned so much at a young age. Unfortunately, we pulled him out because of the pandemic. Fast forward to this year. After struggling with a threenager, spending summer at Bright Horizons-Drexel was exactly what our son needed. The administration and teachers are wonderful. The facility is clean and well equipped with enriching activities and tools for kids. I do not ever worry about my son's well-being when he is there. Thank you Ms. Ruby, Sabrae, Michelle, Keanna, Marcia, and the rest of the Bright Horizons team!"

"Both of my sons attended daycare here. I’m a grad student at the UofC, and it’s located a block away from the Reg, which is really convenient. I previously had them at a Montessori daycare, and I preferred Bright Horizons - Bright Horizons has both child-led opportunities and school lessons introducing the kids to new subjects. Administration here is superb. 99% of the caregivers are very sweet, but I once caught a caregiver angrily picking up my son by one arm. I immediately reported her to administration and they ended up firing her. About a year after that, a cafeteria lady named Shakira stopped giving my son lunch. I reported her to administration and they dealt with her as well. Despite these instances, I‘d still recommend this daycare as we stayed 3 years and only had two bad apples. The curriculum and facilities are great. The vast majority of the caregivers are nice, but you can immediately report any caregivers you take issue with and administration will deal with it as if it were their own child, which is all I could ask. Thank you, Bright Horizons :)"

"We left this Bright Horizon location around 6 months ago. In looking back, I think we can provide an honest review. Beautiful facility, convenient location. You get what you pay for in that regard. Great directors, stringent policies which many seemed justified. The piece that I’m still trying to make sense of was surrounding one of the infant teachers. My son was loved by much of the staff and even now at his new daycare is received with more love, joy and compliments than we can ever imagine. One of his teachers at Bright Horizon was incredible and provided great feedback. The other however, seemedto not want my son there. Even as a very young infant it was like pulling teeth to hear about his developmental progress. She always found some little complaint instead. Things that seemed standard for very young infants like, “he cries at times” or “he wants to be held” or “he wakes up when a loud noise happens”. She only seemed bubbly when he was out for a few days or on days when he slept most of the day. At one point, she even dug through all of the compartments of our diaper bag unnecessarily to find a reason that he couldn’t come. She lectured me about travel policies at the door. When he grew a bit older, he came home one day slapping his own hand and saying “no” and imitating someone pointing and scolding. That was not a behavior that he got from me or my husband. There was just never anything truly positive from her. We weren’t sure it was a race thing or not…Especially in contrast to the experience we’re having now, which again my son couldn’t be happier. I’m not sure if she’s even there anymore, but I would just caution other African American parents…since there weren’t many of us there at the time."

"My daughter atteneded this school for an year. She had wonderful year in U Chicago Child Develop center. We are very happy from all teachers specially from Ms. Shae. If I have another kid I would definitely send her here."