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Action Glass
54978 Mayflower Road, South Bend, Indiana, United States
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About the Action Glass
Action Glass is your one-stop shop for all of your glass, door, and mirror needs. Located at 54978 Mayflower Road in South Bend, Indiana, we have been serving the South Bend area since 1992. As a family-owned business, we take pride in providing top-quality products and exceptional customer service to our clients in South Bend, Mishawaka, Granger, Elkhart, Goshen, Niles, and all towns/cities in between. Visit us today for all your glass, door, and mirror needs.
Photos of Action Glass
54978 Mayflower Rd, South Bend, IN 46628, United States
Opening hours of Action Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Action Glass
"Fantastic communication, super helpful during the whole process, and great pricing. Highly recommend!"
"LOVE this company. Was difficult to even find someone to replace the broken glass in 2 windows. The person who came out and did the estimate and the installer were both SUPER great. AND, at a reasonable price. If you need glass replaced, this is the only place you need to call. Delighted I found them."
"We ordered three pieces of glass for dresser and coffee table protection. Upon placing the order, we were told they would be ready the next day. They were which is incredible! They were perfectly polished and sized. Because of the quality, we ordered two more pieces for nightstands. Excellent customer service. Would highly recommend them based on my experience."
"Positives: Pricing is very competitive and the business owner is very polite. Negatives: Employee installed window and damaged our wall. Employee was asked if anything fell or hit the wall and they said, "no". When I pointed out that it was heard ( that something fell and was struck) the employee hesitated but then admitted something(s) did fall, and eluded to the fact that the wall may have been hit. Employee was caught in a lie and lost all credibility. Employee also got finger prints all over wall and scarred trim pieces around window. I was polite and kind to the employee and plainly stated I would follow up with the business for mitigation. We were then told by management that is was our word against the employee's- even thought he was caught in a lie, and the location of the damage was clearly where he was doing work. I was also initially told by management to fix the wall myself? Management went on to state the business never has experienced any issue(s) with damages to customer property before. I later learned directly from another employee that claim was also a lie. I would strongly encourage anyone that uses this business to be present during the install to avoid the fiasco we went through. If you can manage to be there and have a good installer, it will be a 5 star experience."
"We ordered a custom glass splash guard for our newly remodeled bathroom shower and were very disappointed in the whole process to say the least. Not only was the price of the glass splash guard quite expensive (which we expected for a custom made panel) but the installation was over $400, which was more than the cost of the splash guard itself. Surprisingly, it only took the company around 30 minutes to complete. We noticed shortly after that the the frame of the door was scratched. The scratch was a very large and quite noticeable. There was no way the workers could not have not noticed the scratch but they installed it regardless. Unfortunately, they also scratched several tiles during the installation. The tiles were installed a few days before and were in perfect condition because we had just had the final inspection with the contractor the day prior. When my wife contacted Action Glass they did send someone to replace the part of the frame that the workers had scratched but they claimed the tiles were already scratched prior to installation. For over $400 in installation we would expect white glove service and much more professionalism than we received. Action Glass basically just blew us off because they didn’t want to take responsibility for their mistake."
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