Crème de la Crème Learning Center of Carmel

"We loved our time at creme. The staff was very attentive and supportive, and we felt like our kids are well taken care of. We loved the massive facility and activities available everyday. Rotating classroom throughout the day kept our toddler engaged and entertained, even on bad weather when kiddos can’t go outside. There are fun events scheduled throughout the year, including trick-or-treating, cookies, with Santa, dress up days, etc. There was not a single day we had to take our kiddo out of daycare due to poor staffing, which was a big issue at our other daycare. Not really sure why there are so many bad reviews, but it’s a great place!!"

"—This not in regards to Children’s Learning Adventures services. I live in one of the complexes behind this facility, It’s a Friday night and as we are getting ready to sleep, this alarm goes off (it’s around 12 am) I try ignoring it, eventually I fall asleep. But in the early hours of Saturday morning, this alarm has not stopped, as I am a very light sleeper, it ruined my weekend! This is NOT the first time this alarm has gone off, hence why I’m writing this review. I tried calling them, but to no avail. Until they fix this issue, I’m not going to remove my review."

"We used to send our son to this place for a few months and it was our biggest mistake. I am sure a lot of parents would send their children because the size and facilities of the daycare (They say it is preschool but I really want to argue about that as since they do not provide what preschool does but just basic stuff that what daycare provide). From the first day, we had some issues with the daycare director. We brought our son around their lunch time and they told us they do not have enough food to provide for him. So we took our son out with us to feed him some lunch before drop him off. While we were having our lunch, the director called and told me he should start the next day as it was too late to drop him off. Since then, she never have been friendly to us or even greet everytime we see her. This was our son's first daycare/preschool and we wanted to be positive towards his teachers and some teachers we met prior of pick him up and drop him off. However we realized that a few teachers including his class teachers seem like they are not happy to be there. Most of the time they do not greet us. They do not make any efforts to talk to us unless we make some efforts to talk to them. We never saw they play with toddlers whenever we come and pick him up in the middle of days especially when they have a playtime in outside. They usually busy with changing toddlers or standing and talking each other. Me and my husband felt very low and miserable energy from them all the time. One of teacher even complained about her morning how tired she is and her daughter was on her school break and had to leave her at home since she had to come to work. I remember the next day, she did not even come to work. That person seems always depressed and never said hi whenever I or my husband saw her. I doubted about this daycare but was not 100% sure if other daycare/preschool would be the same or better. However, we went ahead to disenrolled our son and that was our best decision for our son. We could tell the big differences on our son from the very first day. He is very happy to go to his new school and it never have been so easy dropping him off. Teachers are friendly and caring towards our son and we see teachers have good interactions with toddlers whenever we drop him off or pick him up. After having better daycare experience, we realized that the amount and quality of food Children's learning adventure provided was absolutely poor. I even saw one time when I was picking my son up, they threw snack on the table and toddlers were picking them up and eating. If you are reading this in order to pick a daycare/preschool for your son/daughter, PLEASE DO THINK AGAIN about this place for the sake of your children. What you are about to pay for is not going to be quality care or program. What you are about to pay for is their big building and the look of it. I do not usually leave a long review for anything but I truly do not want any parents make a same mistake that we did and I hope that this review could help you to make better decision for your children."

"Our(Me and my wife) experience with manager and staff at front was not good. Our son started there and on his first day we asked if some pictures can be sent to us in the morning when he was there to see how he was doing--front staff refused and said pictures will be only sent at the end of the day--they were rude. Our son spent 2 days there and was crying and very fearful. He smelled like urine coming home so not sure if they not changed diaper or if diaper leaked they did not clean him. He also constipated and just did not want to go back. I talked to manager on day 3--initially she was nice but later in conversation just not accommodative. Very frustrating. These people just don`t realize how frustrating it can be for parents and they need to be more accommodative but they do not care. We will pull our son from this learning center and try some other place ."

"I'm surprised to see a few negative reviews but they don't seem to be from people with children actually going here. My child goes here and they are amazing to him. He loves his teachers and they genuinely seem to enjoy having him in their class. There's not a day that's went by where I've been concerned that he hasn't been receiving the best care. The staff is friendly and always says hello and knows our family. They even email me pics of him from time to time and a newsletter comes out every week. We've had nothing but a positive experience."