Baldwin County Eye Institute Pc

"I like this Dr. And staff. Dr. Childs is very attentive and knowledgable. The staff is always friendly and helpful even when I have billing questions concerning insurance. In my mind this is an excellent first class organization."

"This lady at desk was severely rude I told her I had red eyes and I had been of several different drops , I also said I had dry eyes. She says okay our first available is April 22nd , I said okay can I give you my name and number in case of a cancellation, she says only of you have are a patient and been seen .I said well I have a infection and there is no telling what my eyes will be then She then says I never told her about a infection , I said I did I told you I had severe red eyes and had been on many different drops from my eye Dr including steroids ,she then is very confrontation and I said why are you being rude she the says you are. I said what is your name and her name is Heather and she is the only one there . There was no reason for that ,she also told me to leave when I said yes I did.She then says wow ! As I was leaving as I was at fault for asking for a appointment if there was a cancellation. For real People ! I am appalled at her customer service an slack of communication as if she owned the business."

"Took real good care of my.mom during recent emergency"

"The doctors and staff are always great"