FedEx Ship Center

"2/1/24driver delivers to garage delivery instructions not followed, items damaged in rain until box placed in correct profile location after complaints filed with FedEx Corporate, BBB. Terrible service‼️ 2/2/24 driver placed in the location as profile stated."

"They are the worst. Bad experience from beginning to end. I received a notice that they tried to deliver a package requiring signature to my house but were unable to because no one was home. I literally got the notice sitting on my couch at my house. They absolutely lied. No one knocked on the door or rang a doorbell. So now I’m stuck in the endless cycle of not being able to get my package because they are making up fictitious stories about attempted deliveries. Moreover, despite explicit and registered delivery instructions that they deliver to my front door, they repeatedly will dump box s without our knowledge in our back driveway behind our vehicles. It’s a miracle we haven’t run over shipments. When I tried to address these issues with customer service over the phone (because you cannot address customer service issues via their app), customer service essentially blamed me for my problems and they would do their best to attempt delivery again the next business day, despite the fact I needed the item several days ago. In my opinion, they are liars and the worst delivery service out there. I strongly do not recommend them. I’d rather deliver something by carrier pigeon. I’m certain it would be more reliable and honest."

"Every package that this company delivers never gets to the correct address they refuse to rectify the issue and make sure that drivers know how to get here. I have called in the past, hours before delivery to give clear instructions and they still delivered to wrong place. When ordering online and you can not choose delivery method it is very frustrating. Beware when choosing this carrier."

"Two weeks ago a package of meds for mother was supposed to have been delivered. The delivery driver lied and said he tried to deliver. Never heard a knock on the door. Had to call and chew them out to get the package delivered. Today, October 14th, I am expecting a delivery, which was said to be out for delivery. And then it was changed to delayed until Monday. Again, the delivery driver lied and said he tried to deliver. Again mother was at the door and never heard a knock. Apparently the delivery drivers do not know how to use a GPS or are more interested in watching football instead of satisfying the customers!"

"This is for FedEx ground not express. I’ve had a package stolen by an employee last Friday. I’ve gotten a run around for days and poor excuses. There’s no accountability. My package was labeled “out for delivery” 3 days in a row. And last scan said it was at the facility. After driving around and phone calls. I was finally told they “lost” my package. Just so happen it got lost on a Friday after it gotten scanned 3 times for out for delivery. There’s more to this and it’s pitiful how little FedEx will help with this. Good job having pitiful sorry employees."