Henderson Chevrolet GMC

"I scheduled an appointment for 1:00 p.m. on Monday due to my wife's brand new 2024 Trax daytime running lights are flashing non-stop. She is also having other issues related to the radio. I was informed it should take a couple of hours (possibly a little more) so we opted to stay and wait on the vehicle. We drove an hour, as we live in Princeton Kentucky. At 3:00 p.m. I went to see how things were coming along and was informed that they had not even started on the vehicle yet. Nobody came and told us anything during those two hours. I told them to just forget about it and I would take it to another dealership. I used a vacation day to ensure the problem was fixed. I wasted gas, time and a vacation day. This was the first and last vehicle that we will purchase from this dealership. Our daughter has been speaking to a salesman about purchasing a vehicle but after Monday, we have instructed her to look elsewhere."

"My husband and I were so pleased with our experience purchasing our new Blazer. Everyone we dealt with were outstanding! Professional with a touch of humor which made us feel very comfortable. I would highly recommend Henderson Chevrolet!"

"Grant and Chris were very patient with us but also very polite, fast & efficient answering all of our questions and helping us find the perfect vehicle for our family! We are very grateful for the guys at Henderson Chevy & will definitely be back sometime in the future! We appreciate you all!"

"Awful experience. I got a letter with a handwritten note saying they would pay off my current loan of 13,500 for the trade in. Spoke on people on the phone multiple times and they assured me there were several used trucks - multiple chevys gmcs, dodge, etc - in my price zone (which was around 35-40k, so not an unfair amount) and that they guaranteed that trade in amount. Confirmed on the day of, about an hour prior, that they still had those several available. I showed up and they had a total of 2 dodges available, that were work trucks, and one of which was actually priced incorrectly and was actually 20k more. Then one gmc that had just gotten traded in. I ended up liking the gmc so i said “okay so my truck will get the 13,5 trade in and we will take it and he said they had to go back in and make sure it would go through (even though they guaranteed it would already) So after the hour or so looking at the trucks after having to wait awhile to be helped bc the trucks werent moved into the lot they said ——- we had to wait another 40+ minutes for this, but its okay bc we were”definitely going to get it “. A different guy comes back and informs us that they would actually only offer 8000 for the trade in…5,500 LESS than what was “guaranteed” So I of course walked out and went to DPat Ford and got a beautiful 2019 f150 with low miles for under my budget. Highly recommend going back across the bridge to DPat!"

"Just when we thought we were down on our luck and having so much trouble trying to find a place to help us Finance a dependable vehicle, Grant Beaven worked really hard to make it happen for us. My girlfriend had just lost her 2nd vehicle due to mechanical problems and had no way to get to work. Grant really understood the situation and did his very best to get her back on the road. We are so grateful to Grant Beaven, Brian Graves, and the rest of the folks there at Henderson Chevrolet that had a hand in understanding our situation and made it possible for her to be able to have a dependable vehicle and get her back on the road for her job!!! They made us feel so welcomed and were super nice. They treated us like family, which I thought was very rare, you just don't see that at other dealerships. And I loved the fact that they will take the time to help you with any credit situation you are going through. My hat is off to them, thank you so much Henderson Chevrolet!!!!! We are forever grateful and look forward to doing future business with them, I highly recommend this place to anyone who is looking for a new or newer ride."