PNC Bank 3830 Gulf Shores Parkway, Gulf Shores, AL 36542

"All the ladies at the teller line are wonderful. I will miss beth!"

"Taking money from our Acct and a year later they continue to take money from us! You can’t call them to get help. Don’t open an Acct unless you want them to steal it from you."

"Had a 30 year money market account with compass bank never a problem after the merger with PNC bank they closed my account without notifying me and sent it to the state of alabama they had my cell number and p o box which my statements came to but they said they sent the notification to my street address where I don’t receive Mail never have and they should have got it back return to sender anyway they closed my account and sent 6 figures of my money to the state which I just received back thank the lord but just want to say that was the worst experience of my life concerning a bank after shedding my account like that I would highly recommend to anyone to stay away from PNC bank."

"Worst banking experience I have had. Ever since they merged from BBVA to PNC, it has been one thing after another. Now if you want to deposit checks you have to pay a percentage fee more than Walmart's just to get your money instantly. BBVA used to do it no charge. If you want to transfer funds to others who have the SAME BANK you have to have 2 accounts open. If you want to get your cashapp withdraw instantly, good luck sitting on hold for an hour because the branch can't release it. There has literally been nothing but negatives stacking up because of this switch, payments pend for ages, the app makes it confusing to see your ACTUAL available balance, and sometimes my card would just randomly decline for absolutely no reason then go back to working again hours later. Avoid PNC like the plague. I'm looking for a new bank."

"Have not been able to access online banking since the BBVA merger. Tried the toll free number but couldn’t ever get anyone that was in the US. Went into the branch to get some assistance. No one waiting in the lobby and only one couple sitting in an office with a bank representative. Teller was pleasant and told me I had to be put into the queue. Two other bank reps sitting in their empty offices. They were not on the phone and did their best to not make eye contact. After waiting 20 minutes I asked the teller if there was only one rep that could help me and she told me no, the others were “busy finishing up.” I have been a bank customer since Compass Bank days, over 30 years. I’m done. Now looking for a new bank."