The UPS Store,

1919 Oxmoor Road, Homewood, AL 35209

"Refused to take a return package with return label that said return via UPS Store or USPS. Employee and manager very very rude. I was just following instructions on return label. No reason for manager to yell at me when I said it says UPS store on the label."

"The staff is incredibly rude and not looking to help. Manager was getting frustrated when I was asking questions and I asked him to not speak to me like I am stupid and his response was I’m trying not to. With all the options around this would be my last pick of a place to shop or do business."

"This UPS nickel and dimes you. Charged me $2.20 to print off one Amazon return label but didn’t tell me it was going to cost anything until I had already left the store and was getting in my car. She didn’t even mention it when she scanned the items in. Made me come back in to the store to pay for two sheets of paper. I would have gone home to print it if I had known."

"John, one of the employees here, singlehandedly saved me by helping me with urgent printing needs. Throughout the order he was timely, gave updates, and was incredibly kind and responsive. I wish I lived in Birmingham so that I could do all of my shipping and printing here. Thanks again, John- you rock!"

"Very helpful and willing to work with you on any project, large or small. I have been shipping things here for a long time and have never had issues. Recently I needed business cards...quick! John, who works at UPS store was such a huge help. He designed them, sent me an email for approval and printed them out. All within about 36 hours. And they're exactly what I wanted and needed! Thanks again for the help!"