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FedEx Ground
7910 Bill Joseph Parkway, Montgomery, Alabama, United States
About the FedEx Ground
FedEx Ground is a moving company located at 7910 Bill Joseph Parkway in Montgomery, Alabama, United States. They specialize in providing reliable and efficient ground shipping services for businesses and individuals. With a strong reputation for timely deliveries and excellent customer service, FedEx Ground is a trusted choice for all your moving needs. Their dedicated team of professionals ensures that your packages arrive safely and on time, making them a top choice for shipping solutions in the Montgomery area.
Photos of FedEx Ground
7910 Bill Joseph Pkwy, Montgomery, AL 36105, United States
Reviews of FedEx Ground
"First item came to my door no problem. Second and third items was suppose to be there next day. Got call in hospital saying my address was incorrect. As I was telling her address she stated well out of the area now will deliver it tomorrow. Third day got message to contact Walmart for correct address. My address was correct. My hearing has gone out and I was being released for pneumonia and RSV. So I ordered heaters so they would be there when I got home. I ended up back in hospital again. I called the number for Customer Service but you cannot get pass that stupid recording so I got so upset my son called and finally had it held at a Dollar General in Troy Al. He finally talk to someone and they assured him heater would be there next day. Guess what it came to my door. Now if the heater was brought to my door why wasn't my granddaughters Christmas present? Had to go to Troy Al and get present This was all uncalled for because they either don't want to look for residence or Google . Don't think I will depend them again."
"Current delivery driver does not follow delivery instructions. Why have the option to request placement of delivery if the drivers are not going to follow through. Called the 1-800# and the issues continue. The young man that had the route before the current lady was great and never had an issue. This lady is disrespectful and obviously has no desire to do her best."
"For the driver that threw my packages on the porch from the yard. Don’t come back to my house!! What kind of service is FedEx providing. And there is no way to contact your local office. Horrible service!! You get one star because zero was not available! The large package was dropped so hard that the mounting brackets were bent completely over! This is unacceptable!"
"I had a package marked as delivered on the march the 10th and never received it nor did my neighbors. The likelihood of it being stolen is low because we live out in the country. I waited until today, the 23rd, called to follow up and was told they can't do anything because the driver said they delivered the package. Literally $457 down the drain. Definitely can't reccomend fedex to anyone."
"So, we had an issue with two separate packages on the same day. One was a little box worth less than $15 and one was a large mattress delivery worth a lot more. I was very frustrated with the conflicting information I was receiving from the customer service 1-800 number and the ground office. Long story short the folks there at the ground office listened to me and helped me get my package a day late but they took their own personal time and I believe their personal vehicle to make it happen. I really appreciate them listening to me and helping me get my deliveries to me before the weekend. I can’t thank them enough for coming through on a Friday night."
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