CVS Pharmacy Distribution Center 2600 Morgan Road, Bessemer, AL 35022

"Got here 1hour 30 minutes early , if you’re debating using TQL with this trash company don’t!!!!! I’ve been waiting 9 hours and counting on paperwork to be verified . They’re playing the blame game . Do yourself a favor and book another load not worth the headache !"

"After all, my experience wasn’t bad. Got there at 1 pm one day before appointment. They didn’t take me in so had to go to FJ 11am appointment, checked in 9:45. They won’t let you check in 30 min untill appointment time. Was giving a door around 11:30 am and I was empty by 12:30 so not bad. No lumper fee, I guess it’s just depends of what you have."

"Check in about 30 minutes before your appt. They assign a dock. One you get in it, take paperwork to door beside Dock 24. I was unloaded and out in about 3 hours. Nice people all around."

"First and last time here for me. I arrived at 10:45 for an 11:00 appointment, hit the dock at 10:50 and after going back to the office and nagging them multiple times, I drove out the gate at 17:06, over 6 hours later. The concept of holding up a $150,000 asset and a driver while minimum wage lumpers count and play musical chairs with pallets of bandages is ABSURD. NEVER again. These people here don't get the concept of the actual cost to the carrier and driver sitting here unproductive. I pointed this out to them and it just fell on deaf ears. I almost missed my next appointment and had to overnight because of them taking 6 hours to do what should have taken one hour--pull 17 pallets off my trailer. My carrier has permanently blacklisted this facility after this experience. Rank them with Target and Dollar distribution centers... BTW, I talked to a couple other drivers and it was their first time there. I'm guessing that's not a coincidence--probably a lot of drivers are one-and-done with this place."